ARRIE BATEMAN III
Philadelphia,PA
Summary
Healthcare simulation operations leader with experience building operational infrastructure and translating organizational needs into scalable solutions. Establishes policies and procedures, guiding resource planning, technology, and equipment investment decisions. Drives process improvement to strengthen service delivery accountability and operational consistency.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Manager, Simulation Laboratory
Temple University, College of Public Health
Philadelphia, Pennsylvania
09.2025 - Current
- Direct operational management and ongoing development of an early 22,000-square-foot interprofessional simulation center supporting multiple academic programs.
- Set operational priorities and recommend resource allocations for simulation spaces, equipment, technology, and supplies.
- Evaluated equipment and technology needs, prepared investment recommendations, and advised leadership on resource planning and allocation.
- Develop and implement standardized workflows for scheduling, faculty requests, communication, equipment and supply management, and simulation support.
- Develop policies, standard operating procedures, templates, and instructional resources that improve consistency and clarify operational processes.
- Create and maintain a centralized simulation center knowledge base covering facility spaces, scheduling, equipment, supplies, technical guidance, and operating procedures.
- Tracked utilization, learner participation, programs served, and simulation hours to inform reporting and optimize resource planning.
- Supervised student workers, prioritized tasks, and coordinated operational support for laboratory activities to enhance workflow efficiency.
- Coordinate technology implementation, maintenance, vendor communication, and technical support with IT, faculty, and other stakeholders.
Simulation Technician
Philadelphia College of Osteopathic Medicine (PCOM)
08.2022 - 08.2025
- Assisted with 10+ annual simulation scenarios supporting simulation-based learning activities.
- Maintained eight manikins and 50+ task trainers, helping reduce equipment downtime by 30%.
- Supported 80+ standardized patient programs across three campuses by coordinating simulation resources and technical needs.
- Trained work-study students and adjunct faculty on simulation operations and equipment use; designed and built five or more custom simulation tools, saving approximately $5000.
- Developed instructional guides and standard operating procedures, resulting in 40% increase in faculty efficiency.
Technical Support Specialist
Philadelphia College of Osteopathic Medicine (PCOM)
02.2019 - 08.2022
- Evaluated, tested, and rolled out new IT ticketing system, providing feedback that shaped selection and standardized support workflows, enhancing IT productivity by 50%.
- Supported 700+ users and managed 900+ systems, including upgrade of 300 PCs to Windows 10.
- Streamlined inventory tracking processes, reducing related time by 75% through efficient management practices.
Litigation Support Specialist / Client Service Representative
TransPerfect Legal Solutions
Philadelphia, PA
03.2018 - 02.2019
- Coordinated client communications, document production, and deadline-sensitive service workflows across client service and litigation support roles.
- Supported clients with eDiscovery project setup and coordination.
- Prepared privilege logs and production sets for litigation review teams.
IT Support Specialist
Philadelphia E&T Charter High School
Philadelphia, PA
07.2014 - 09.2016
- Addressed help desk tickets for email, login, and software access, ensuring timely resolution of user concerns.
- Installed and configured computers, printers, and network devices across campus.
- Assisted staff and faculty with troubleshooting and resolving classroom technology issues.
- Maintained classroom and administrative systems, resolving technical issues to support faculty and staff technology operations.
Education
Bachelor of Science - Organizational Leadership & Management
Peirce College
Philadelphia, PA05-2026
Associate of Arts - Liberal Arts
Community College of Philadelphia
Philadelphia, PA12-2014
Master of Education - Higher Education
Temple University, College of Education
Philadelphia, PA10-2026
Skills
- Resource planning
- Stakeholder communication
- Simulation operations
- Staff training and development
- Inventory management
- Resource allocation
- Operations management
- Policy development
- Equipment maintenance
- Healthcare simulation
Certification
- Certified Healthcare Simulation Educator (CHSE)
- Certified Healthcare Simulation Operations Specialist (CHSOS)
- Basic Life Support (BLS)
- Google Project Management Certificate
LEADERSHIP & OPERATIONAL EXPERTISE
- Operational Leadership
- Student Supervision
- Resource Planning
- Process Improvement
- Policies & Procedures
- Technology Implementation
- Inventory & Equipment Management
- Utilization Reporting
- Cross-Functional Collaboration
Timeline
Manager, Simulation Laboratory
Temple University, College of Public Health
09.2025 - Current
Simulation Technician
Philadelphia College of Osteopathic Medicine (PCOM)
08.2022 - 08.2025
Technical Support Specialist
Philadelphia College of Osteopathic Medicine (PCOM)
02.2019 - 08.2022
Litigation Support Specialist / Client Service Representative
TransPerfect Legal Solutions
03.2018 - 02.2019
IT Support Specialist
Philadelphia E&T Charter High School
07.2014 - 09.2016
Bachelor of Science - Organizational Leadership & Management
Peirce College
Associate of Arts - Liberal Arts
Community College of Philadelphia
Master of Education - Higher Education
Temple University, College of Education