Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arriel Chatman

Eastpointe

Summary

I am a great leader with excellent communication skills. I learn quickly and easily adapt to change. Very dependable and reliable to help ensure efficiency. Proven track record of professionalism and maintaining a welcoming environment.

Overview

8
8
years of professional experience

Work History

Office Manager

Earth Angels Transportation
03.2024 - Current
  • Monitor schedules.
  • Coordinate the movement of passengers ensuring timely delivery and efficient routing.
  • Ensure compliance with safety and regulatory standards relevant to transportation operations.
  • Manage communication between clients and drivers to ensure smooth operations.
  • Maintain accurate records and documentation for transportation activities and client interactions.

Surgical Technician/Sales/Customer Service

LCA Vision
06.2021 - 03.2024
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner.
  • Built rapport with clients by providing quality customer service and problem solving.
  • Established personal connections with customers, exceeding customer service expectations.
  • Assisted LASIK Surgery with licensed Ophthalmologist
  • Data collection for Optometrist review.

Behavior Technician

Gateway Pediatric Therapy
09.2020 - 06.2021
  • Enhanced new academic, behavioral, social and daily living skills to implement individualized educational and behavioral programs.
  • Helped client acquire and maintain skills and met identified goals by providing habilitation, training, instruction, and assistance.
  • Implemented behavior intervention plans and consulted with BCBA to manage inappropriate behavior.

Front Desk Receptionist

Hampton by Hilton
03.2019 - 12.2020
  • Resolved customer and guest complaints.
  • Maintained and replenished petty cash and checks.
  • Kept lobby and reception area clean and neat at all times. Answered heavy volume phone calls and handled high traffic lobby Area

Shift Manager

Arby's
03.2018 - 01.2020
  • Assisted General Manager in administering policies and practices in areas such as Human Resources, compliance, safety, and quality assurance.
  • Aligned departmental policies and practices with company standards to improve efficiency and customer service.

Shift Manager

Hungry Howie's Pizza
06.2017 - 01.2019
  • Assisted General Manager in administering policies and practices in areas such as Human Resources, compliance, safety, and quality assurance.
  • Aligned departmental policies and practices with company standards to improve efficiency and customer service.

Education

Bachelor of Science - Aviation Management, Concentration- FAA Dispatch

Eastern Michigan University
Ypsilanti, MI
04-2026

High school diploma - undefined

South Lake High School
Saint Clair Shores, MI
06.2018

Skills

  • Customer service
  • Time management
  • Computer literacy
  • Communication skills
  • Managerial experience
  • Microsoft word
  • Leadership
  • English
  • Guest services
  • Sales Experience
  • Client relationship development
  • Scheduling coordination
  • Operations management

Timeline

Office Manager

Earth Angels Transportation
03.2024 - Current

Surgical Technician/Sales/Customer Service

LCA Vision
06.2021 - 03.2024

Behavior Technician

Gateway Pediatric Therapy
09.2020 - 06.2021

Front Desk Receptionist

Hampton by Hilton
03.2019 - 12.2020

Shift Manager

Arby's
03.2018 - 01.2020

Shift Manager

Hungry Howie's Pizza
06.2017 - 01.2019

High school diploma - undefined

South Lake High School

Bachelor of Science - Aviation Management, Concentration- FAA Dispatch

Eastern Michigan University

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