Arriel Hall

• Assists with scheduling outpatient and surgical visits as well as follow-up as needed (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, radiology, etc.) with specialty clinics
• Requests school and early Intervention documentation
• Assists in the training of new staff members in the practice’s standard of operations policies regarding patient care
• Monitors schedules for wait lists, re-schedules and cancellations. Recommends improvements to workflows to ensure maximum schedule utilization
• Collaborates and coordinates with health care team members, including medical practice assistants, medical providers, patient navigators and social workers to support patient needs.

In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:

• Educates patients about the patient portal and encourages patient participation
• Reception & customer service
• Registration demographics
• Visit management
• Insurance/coverage verification
• Co-payment collection
• Front-end review and correcting registration & insurance edits
• Pre-authorization, referral coordination and referral reconciliation
• Referral work lists
• Provides a variety of administrative duties in support of the practice (such as handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.).
• Documents patient encounters, resource development efforts, and other interventions for each patient, including date, time, and signature in the electronic medical record.
• Complies with departmental, regulatory and contract requirements for documentation recording, and data collection, and submits department statistics and other records and reports within required time frames.

• Billing (TES) edits, Hold bill edits, Charge reconciliations, Billing and managed care functions, Provides general administrative support, Provides physician and departmental support, Focuses on one or more of the following areas, Performs a wide variety of administrative duties

In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:

• Reception & customer service
• creating or verifying Master Patient Index (MPI)
• registration demographics
• visit management
• appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)
• insurance/coverage verification
• front-end review and correcting registration & insurance edits
• pre-authorization, referral coordination and referral reconciliation
• Referral work lists

• Recruit, train and strengthen volunteers, Develop new and innovative programming ideas, Work with and support DTWC ministries, Serve and oversee the audio, visual and photography teams, Schedule broadcasts, productions and recording services, Annually review and evaluate policies and procedures, Serve and oversee set-up of field production services, Coordinate meetings with volunteers, editors, writers, etc., Plan and produce creative promotional announcements, Respond to letters/emails from members and viewers, Oversee stage lighting, Shoot and edit video/livestreams, Produce and create still and motion graphics, Monitor live streaming of video, Create engaging and creative stage designs, Monitor and maintain all audio/visual equipment

• Maximize performance and utilization of the ministry resources, Digital Communications, Manage updates to the church's website, Manage messaging on the church's social media platforms, Create and work with vendors to provide graphics for publications and marketing

• Assist the pastor in planning the congregational services, Coordinate, rehearse, and direct all choirs, Prepare and review operational reports and schedules, People skills, Able to handle sensitive information, Able to utilize Microsoft PowerPoint, Word, and Excel, Respond to all emails and calls, Coordinate, schedule, and manage zoom meetings