Arriel Saunders
Chesapeake,VA
Summary
Dynamic Assistant Manager with a proven track record at 7/11, excelling in customer service and team leadership. Enhanced operational efficiency through meticulous cash handling and inventory management, achieving consistent sales growth. Strong decision-making and problem-solving skills fostered a positive work environment, driving team success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Manager
7/11
Chesapeake, VA
12.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Analyzed customer requirements and provided tailored recommendations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Oversaw daily operations to maintain store cleanliness and organization.
Warehouse Worker
FedEx
Chesapeake, VA
10.2023 - 06.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Loaded and unloaded materials onto trucks and trailers.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Crew Trainer
McDonald's
Virginia Beach, VA
04.2017 - 12.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Nursing
Virginia Western Community College
Roanoke, VAMedical Assistant
Centura
Chesapeake, VANursing
Tidewater Community College
Portsmouth, VASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Customer relations
Timeline
Warehouse Worker
FedEx
10.2023 - 06.2024
Assistant Manager
7/11
12.2018 - Current
Crew Trainer
McDonald's
04.2017 - 12.2018
Nursing
Virginia Western Community College
Medical Assistant
Centura
Nursing
Tidewater Community College