Arrigo Swift
Brooklyn,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Project Management Associate
NYS SYEP
06.2022 - 08.2022
- Worked on managing various projects and tasks using google docs/ Hats and Ladders application
Cashier/Customer Service Representative
Urgent Cellphone Repair
01.2022 - 06.2022
- Assist customers requiring cell phone repairs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Agent
Nooklyn House Marketing
06.2021 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer calls and emails to answer questions about products and services.
- Placed ads for renting and selling houses.
- Assisted clients with finding homes for purchase.
Class Assistant
Science Research Institute at Science Skills Center HS
04.2019 - 08.2019
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Medical Records Clerk
Maimonides Hospital
06.2018 - 09.2018
- Assist staff with general clerical assignments
- Staple, sort and file completed charts
- Finding and retrieving documents
- Data Entry
- Maintained patient records in compliance with security regulations.
- Supported medical staff by providing organized and accurate medical records.
- Input data into computer programs and filing systems.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Camp Counselor
Summer Camp Buford
04.2017 - 09.2017
- Supervised and monitored the young campers
- Helped the camp counselors with daily attendance, after lunch and activity clean up.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
Bachelor of Science - Business Management And Finance
Brooklyn College
Brooklyn, NY05.2024
High School Diploma -
Midwood High School At Brooklyn College
Brooklyn, NY06.2020
General Studies
New York University Silver Center For The Sciences
New York, NY09.2018
Skills
- Eager and quick to learn new skills with attention to detail
- Team player or work well independently
- Reliable and motivated to get tasks or projects done to completion
- Exceptional customer service, communication and time management skills
- Administrative Duties
- Computer skills
- Microsoft word, Power Point, Data Entry(excel)
- Document Scanning
- Excellent math skills
- Cash-handling experience
Timeline
Project Management Associate
NYS SYEP
06.2022 - 08.2022
Cashier/Customer Service Representative
Urgent Cellphone Repair
01.2022 - 06.2022
Customer Service Agent
Nooklyn House Marketing
06.2021 - 08.2021
Class Assistant
Science Research Institute at Science Skills Center HS
04.2019 - 08.2019
Medical Records Clerk
Maimonides Hospital
06.2018 - 09.2018
Camp Counselor
Summer Camp Buford
04.2017 - 09.2017
Bachelor of Science - Business Management And Finance
Brooklyn College
High School Diploma -
Midwood High School At Brooklyn College
General Studies
New York University Silver Center For The Sciences