Arrison Kincaid
Nashville,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Manger
J.Crew
09.2016 - Current
- Help oversee the daily operations of the store, managing staff and inventory
- Develop ideas and plans for merchandise displays and window decorations
- Conduct new employee orientation to foster a positive attitude toward organizational objectives
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Mentored and supported 25 Sales and visual employees to create a strong workplace culture
- Implemented new quality assurance and customer service standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
Team Lead
Target
05.2019 - 09.2020
- Mentored and coached team members to ensure successful performance
- Assist in recruitment and onboarding of new team members.
- Delegate tasks to team members according to project requirements and employee strengths
- Collaborate with other departments to ensure successful completion of projects.
- Trained new team members by relaying information on company procedures and safety requirements.
NGHP Case Worker/Imaging Specialist/Team Lead
CGI Federal
08.2006 - 02.2018
- Implement scanning or other automated data entry procedures, using imaging devices, and document imaging software
- Monitor regulatory activities to maintain compliance with records and document management laws
- Prepare and record changes to official documents and confirmed changes with legal and compliance management staff, including enterprise-wide records management staff
- Perform casework functions to meet structured time frames.
- Follow strict data confidentiality rules to keep client information secure
- Document emergency incidents or rule non-compliance.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
- Fixed identified issues to increase productivity and boost workflows.
- Created and achieved product quality objectives and met product specifications.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Wrote and maintained detailed internal documentation on developed systems.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
Education
Associate of Arts - Marketing
North Coast College
Westlake, OH06.2022
Skills
- Compliance Requirements
- Training Initiatives
- Learning Strategies
- Training Methodologies
- Manager Coaching and Training Operational Standard
- Accuracy Verification
- Data Recording Accuracy
- Knowledge Base
Certification
Compliance Requirements
Training Initiatives
Learning Strategies
Training Methodologies
Manager Coaching and Training
Operational Standards
Jessica Ramos — Dollar General
Timeline
Team Lead
Target
05.2019 - 09.2020
Associate Manger
J.Crew
09.2016 - Current
NGHP Case Worker/Imaging Specialist/Team Lead
CGI Federal
08.2006 - 02.2018
Associate of Arts - Marketing
North Coast College