Arrissa Baldwin
Asheboro,NC
Summary
Proven leader in quality and compliance, adept at streamlining processes for enhanced efficiency and patient care at PACE of the Triad Health Care Center. Skilled in regulatory knowledge and project management, significantly reduced hospital readmissions. Excels in fostering interdisciplinary collaboration and ensuring adherence to healthcare standards.
Overview
4
4
years of professional experience
Work History
NC Quality and Compliance Coordinator
PACE of the Triad Health Care Center
01.2022 - Current
- Collaborated with interdisciplinary teams to design and implement quality improvement projects.
- Reviewed clinical policies and procedures to ensure alignment with industry best practices and regulatory guidelines.
- Facilitated staff education on best practices in quality management, strengthening overall organizational performance.
- Ensured compliance with state regulations by staying current on updates related to healthcare quality management standards.
- Served as a liaison between departments to facilitate cross-functional collaboration on quality management projects.
- Monitored key performance indicators to ensure compliance with accreditation standards, prioritizing continuous improvement efforts.
- Reduced hospital readmissions through effective care coordination and communication among healthcare team members.
- Audited quality departments and reported findings to department heads for improvements.
- Enforced compliance with government regulations and company policies.
- Evaluated clinical documentation for accuracy and completeness, promoting adherence to regulatory requirements.
- Coordinated multidisciplinary meetings aimed at discussing potential improvements in specific cases or situations.
- Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
- Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
- Streamlined processes for increased efficiency in monitoring and reporting compliance activities.
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Conducted thorough audits to identify areas for improvement in regulatory adherence.
- Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports and investigations into questionable conduct.
- Prepared records and data for regular audits.
Release of Information Specialist
Wake Forest Baptist Health High Point Medical Center
10.2021 - 01.2022
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Managed high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
- Reproduced protected health information by using data extraction and file management techniques.
- Enhanced the efficiency of the release of information process by implementing a streamlined system for handling requests.
- Developed strong relationships with external clients, enhancing collaboration on complex cases requiring comprehensive record releases.
- Ensured compliance with HIPAA regulations through diligent tracking and monitoring of protected health information disclosures.
- Resolved medical record discrepancies by collecting and analyzing information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Clinical Lead
AeroCare Home Medical
12.2020 - 10.2021
- Streamlined workflow processes for increased efficiency and improved patient care delivery.
- Managed complex cases effectively through close collaboration with multidisciplinary teams, ensuring optimal patient outcomes.
- Developed strong interdisciplinary relationships to ensure a collaborative approach in patient management.
- Assisted physicians with completing medical procedures and treatments.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
- Served as a key liaison between patients, families, and healthcare providers to ensure seamless communication and appropriate care planning.
Education
High School Diploma -
West Montgomery High School
Mount Gilead, NCPharmacy Cert - Pharmacy
Randolph Community College
Asheboro, NCSkills
Regulatory knowledge
Compliance Monitoring
Clerical writing
Data Compilation
Audit Coordination
Auditing
Quality Management Processes
Training and education
Audit oversight
Project Management
Timeline
NC Quality and Compliance Coordinator
PACE of the Triad Health Care Center
01.2022 - Current
Release of Information Specialist
Wake Forest Baptist Health High Point Medical Center
10.2021 - 01.2022
Clinical Lead
AeroCare Home Medical
12.2020 - 10.2021
High School Diploma -
West Montgomery High School
Pharmacy Cert - Pharmacy
Randolph Community College
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