Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Maintenance Technician
Stepping Stone Medical Respite
Bismarck
11.2025 - Current
Responded swiftly to emergency repair requests from staff and residents.
Performed preventive maintenance checks on facility equipment to ensure optimal performance and reduce downtime.
Conducted routine inspections of building systems and equipment.
Diagnosed mechanical problems using visual inspections and test instruments.
Coordinated with team members to complete tasks on schedule, improving workflow and service delivery.
Resolved facility-related issues and requests from staff to enhance operational efficiency.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Operated hand and power tools to complete repairs.
Maintained cleanliness and organization of maintenance tools and supplies.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Assisted in the installation of new machinery and equipment.
IT Technician
Stepping Stone Medical Respite
Bismarck
11.2025 - Current
Provided technical support to staff for software and hardware issues.
Assisted in troubleshooting network connectivity problems for users.
Conducted regular updates on software applications and security systems.
Documented IT procedures and user guides to streamline staff troubleshooting and enhance operational efficiency.
Collaborated with team members to identify and implement solutions that improved system performance and reliability.
Ensured compliance with safety protocols in IT operations and maintenance tasks.
Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Resolved hardware issues including replacing parts as necessary.
Installed and configured hardware, software, systems, networks, printers, and scanners.
Provided technical support to users via telephone or remote access.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Deployed operating systems.
Set up user profiles on local machines according to established standards.
Configured routers, switches and wireless access points for LANs and WANs.
Developed documentation for common IT tasks, including troubleshooting steps, to assist staff in resolving issues independently.
Updated software versions with patches and new installations to close security loopholes and protect users.