Arron Cruz
New York
Summary
An enthusiastic and energetic individual seeking to launch a career in patient care. Education and customer service experience have provided a solid foundation to develop skills in caring for people. Proven track record of dependability and focus. Background in service industries and home care has enhanced abilities in communication, customer service, and organization. Thrives in diverse environments and excels in fast-paced settings with multiple tasks. Recognizes the value of being a member of the clinical team. Confident that natural ability to connect with patients and provide exceptional care, combined with foundational understanding of patient care principles, make an invaluable addition to any organization committed to improving patient well-being and ensuring a positive healthcare experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
11.2023 - 11.2024
- Followed all company policies and procedures to deliver quality work
- Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all products are available
- Demonstrated ability to manage a complex and high-volume workload efficiently while maintaining customer service standards
Personal Care Assistant
Community Health Care
01.2022 - 11.2023
- Cared for multiple clients with a variety of care needs
- Provided personal hygiene and mobility assistance
- Monitored client condition and reported changes to supervisors
Server
BluPoint Restaurant
09.2021 - 12.2023
- Customer service in a high volume, upscale restaurant setting
- Delivered client centered service in a busy environment
- Managed multiple tasks while maintaining client satisfaction
Camp Supervisor
Little Explorers Summer Camp
01.2014 - 01.2018
- Assumed responsibility for the safety and supervision of camp members
- Organized activities
- Taught outdoor and recreational skills
- Implemented emergency protocols
Education
High School -
John Jay High School
Cross River, NYBachelor of Arts - Arts Management
SUNY Purchase
Purchase, NY01.2021
Skills
- Flexible and adaptable
- Detail oriented
- Dependable
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Performance improvement
- Relationship management
Certification
Personal Care Assistant (PCA) Course completion
Accomplishments
- Achieved optimization of patient care plan through effectively recognizing the patient needs and assisting in completion of the daily tasks.
Timeline
Server
Buffalo Wild Wings
11.2023 - 11.2024
Personal Care Assistant
Community Health Care
01.2022 - 11.2023
Server
BluPoint Restaurant
09.2021 - 12.2023
Camp Supervisor
Little Explorers Summer Camp
01.2014 - 01.2018
Bachelor of Arts - Arts Management
SUNY Purchase
High School -
John Jay High School