Arron Deadmond
Sandoval,IL
Summary
Dedicated Human Services Caseworker with a proven track record at the Illinois Department of Human Services. Skilled in crisis intervention and relationship building, I excel at tailoring services to meet individual needs, enhancing client satisfaction, and fostering a supportive environment. Committed to ethical practice and effective communication, I drive positive outcomes for diverse populations.
Overview
20
20
years of professional experience
Work History
Human Services Caseworker
Illinois Department of Human Services
Centralia, IL
02.2016 - Current
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Interviewed applicants for services and supported application completion as necessary.
Residential Services Supervisor
Department of Human Services
Centralia, IL
08.2015 - 02.2016
- Ensured compliance with local, state, and federal regulations pertaining to residential properties.
- Implemented preventive maintenance schedules to reduce downtime and costly repairs for building systems.
- Conducted regular property inspections to identify potential hazards or safety issues before they became larger problems.
- Optimized work order processing systems resulting in increased efficiency among service technicians.
- Developed strong relationships with residents through regular communication and proactive problemsolving.
- Enhanced tenant satisfaction by addressing concerns promptly and efficiently.
- Established a culture of safety within the department by enforcing proper protocols and providing ongoing training opportunities for staff members.
- Evaluated employee performance regularly to identify areas for growth and professional development opportunities.
- Recruited hired, and trained new staff members to maintain a high-performing team of service professionals.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported personal needs of residents dealing with diverse conditions.
Mental Health Technician
Illinois Department of Human Services
Centralia, IL
07.2005 - 08.2015
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
Education
Associates Degree - Criminal Justice
Kaskaskia College
Centralia, IL05.2003
Skills
- Self-care techniques
- Homelessness support
- Human trafficking awareness
- Motivational interviewing
- Disability services
- Ethical practice
- Multicultural sensitivity
- Behavioral health
- Housing assistance
- Empathy development
- Anger management
- Financial planning
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Case documentation
- Relationship building
- Patient support
- Clinical assessment
- Documentation skills
- Behavior management
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- Interpersonal communication
- Crisis intervention
Timeline
Human Services Caseworker
Illinois Department of Human Services
02.2016 - Current
Residential Services Supervisor
Department of Human Services
08.2015 - 02.2016
Mental Health Technician
Illinois Department of Human Services
07.2005 - 08.2015
Associates Degree - Criminal Justice
Kaskaskia College
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