Summary
Overview
Work History
Education
Skills
Computer Gaming and Outside activities
Timeline

Arron Hurst

Knoxville,TN

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Knoxville Municipal Golf Course. Skilled in staff management and inventory control, I excel in fostering employee development and optimizing scheduling practices. My approach has significantly improved team performance and retention, demonstrating a strong blend of strategic planning and interpersonal skills. High-energy [Industry] management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Knoxville Municipal Golf Course
03.2021 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.

Server/Bartender

Aubrey's Restaurant & Co.
08.2013 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Warehouse/Delivery Driver, Shipping

Katom Restaurant Supply
08.2017 - 01.2020
  • Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
  • Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
  • Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
  • Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
  • Collaborated with colleagues to improve overall warehouse efficiency by sharing best practices and implementing new strategies.
  • Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.
  • Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
  • Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.
  • Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
  • Maintained accurate inventory records for streamlined warehouse operations and improved customer satisfaction.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Streamlined the delivery process by utilizing GPS technology for precise navigation and route optimization.
  • Enhanced warehouse organization through diligent placement of items according to their designated locations upon return from deliveries.
  • Contributed to team success by assisting with packing, labeling, organizing inventory when needed.
  • Verified accuracy of all deliveries against order forms.
  • Delivered packages to customer doorsteps and business offices.

Education

High School Diploma -

Carter High School, Strawberry Plains, TN
05.2011

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Employee Relations
  • Employee Scheduling
  • Customer Service
  • Customer Service Management
  • Staff training/development
  • Schedule Management
  • Scheduling

Computer Gaming and Outside activities

I enjoy gaming on my PC in my free time. It has helped enhance my computer skills and helps keep me up to date with the new tech side of life. I also enjoy hiking, golf, and fishing. My girlfriend and I spend time out in the sun and around the locally provided nature.

Timeline

Assistant General Manager - Knoxville Municipal Golf Course
03.2021 - Current
Warehouse/Delivery Driver, Shipping - Katom Restaurant Supply
08.2017 - 01.2020
Server/Bartender - Aubrey's Restaurant & Co.
08.2013 - 10.2021
Carter High School - High School Diploma,

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Arron Hurst