Summary
Overview
Work History
Education
Skills
Timeline
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Arron Kerner

Hardwick,NJ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Area Manager

Amazon
01.2023 - Current
  • Assisted in recruiting, hiring and training of team members.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Reported issues to higher management with great detail.
  • Developed safety programs to protect workers and reduce injuries.
  • Integrated warehouse operations with existing and new business processes.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Lead on Road Execution

Amazon
12.2020 - 01.2023
  • On road execution)
  • Internally transferred from a ASM role in the same building HEW2
  • Recognized for impressive leadership as a UTR manager and with a bias for action to ensure customers orders were being serviced, Identified as working with our Delivery service partners and seen as a great fit for the role
  • LORE duties included overseeing and monitoring loadout, ensuring all in station and on the road safety policies are being followed, Monitoring On the road progress and working to rectify any barriers with our DSP, Inputting all data bridges into Perfect mile and daily business review documents for next level managers, Conducting weekly vehicle safety audits, Weekly Business reviews with DSPs to ensure we maintain a high standard of performance, Scheduling routes based on volume planning, A DOT qualified OTR trainer, Working closely with DSP account managers and senior ops on daily basis, Overseeing virtually multiple sites across the United states
  • Dramatically improved the stations many KPI metrics
  • Identified as a Key member of the NJ LOREs and supported over 15 LOREs as a resource to be successful, including multiple site visits to work 1:1 with new LORES into the role
  • Identified as a top tier performer Q4 2020 and building interview stories readying for the next step
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Organized records of vehicles, schedules and completed orders.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Integrated warehouse operations with existing and new business processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Filled out load paperwork and DOT-mandated log books.

Assistant Station Manager

Amazon
03.2020 - 12.2020
  • Promoted Q2 to an ASM after high performing in stretch role
  • Ran BH sort during an aggressive ramp plan, Ran a team of up to 15 associates a night and volume exceeding 800 XL packages
  • Roles included pre sort planning and working with our routing team with any escalations, tracking Linehauls and ensuring they arrived on time with correct volume to plan, Enforced and ensured all Team members were following all safety standards to the highest level and auditing the process as required, Set up and Managed our loadout process including interacting with our third party DSP drivers and Managers
  • Completing all Audits and end of day reporting on time and updating any bridges and data into Perfect mile and daily Quips
  • Supported L5 station manager in duties when she was on maternity leave, including monthly benchmark audit and working directly with our multi-site leaders
  • September identified as a high performer and was suggested to apply for an L5 station manger role (due to tenure eligibility requirements I was unsuccessful)
  • Trained new employees on proper protocols and customer service standards.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Developed and maintained knowledgeable and productive team of employees.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

T1 Associate/Stretch Role

AMAZON
11.2019 - 03.2020
  • Associate at an AMXL DS as a flex overnight sort role
  • Quickly identified as a top tier flex associate based on performance in a stow role and ability to learn and adapt quickly to a fast paced environment
  • Moved into a stretch role: Duties including Problem solving on an overnight sort, learning alongside ASMs both on sort and on RTS shifts introduced to backend of the business and began to input data and bridges into perfect mile/shift planners
  • Supported ASMs and UTR managers through first PEAK as a station and led RTS shifts solo
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Playaway
03.2019 - 03.2020
  • Family Business opening indoor play place for children ages 0-6
  • I was tasked with the back-end operations of the business, sourcing OS systems, Insurance and liability providers, ensuring all permits and local authorizations are applied for and followed through with correctly with contractors and installers, Sourced all internet and communications lines and devices
  • Sourced a cleaning and COVID safety supplies for the business
  • Assisting my wife (owner) with design of the play place, Ordering and tracking all inventory for the play place

Aquatics director/ Operations manager

British Swim School
09.2018 - 12.2019
  • Multi-site operations manager for the British swim school franchise in North New Jersey covering 4 sites
  • Duties including hiring and developing all new aquatics staff to follow the school's curriculum, daily Meetings with senior corporate managers to review performance and to drive the goals of the company, Managing payroll for 45+ employees, Leading a creating marketing campaigns to drive customer sign ups, Creating new programs and classes to increase sign ups
  • Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
  • Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
  • Partnered across departments to run smooth, professional events and activities.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
  • Monitored budget and expenditures, keeping facility within budget.
  • Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Applied effective time management techniques to meet tight deadlines.

Independent Soccer coach

03.2015 - 09.2018
  • Coaching multiple levels of experience and ages in soccer including rec, travel, High school and semi pro
  • Age ranges 4-24
  • Creating and delivering high level coaching sessions based on the ability and skill set of the players
  • Highly successful across local and state wide competitions and included on the top 10 list of New jersey youth soccer coaches of the year award 2016
  • CPR certified and educated to a UEFA B level of soccer coaching which is acceptable to any professional league in England and the US

Education

Business Management - Business And People Managment

South East Essex College
Southend On Sea, United Kingdom
06.2012

Skills

  • Compliance Requirements
  • Business Operations
  • Policy Implementation
  • Operational Efficiency
  • Customer Satisfaction
  • Safety Awareness
  • Work Planning
  • Station Management
  • Complex Problem-Solving
  • Operating Procedures
  • Continuous Improvement Process
  • Effective Communication

Timeline

Area Manager

Amazon
01.2023 - Current

Lead on Road Execution

Amazon
12.2020 - 01.2023

Assistant Station Manager

Amazon
03.2020 - 12.2020

T1 Associate/Stretch Role

AMAZON
11.2019 - 03.2020

Playaway
03.2019 - 03.2020

Aquatics director/ Operations manager

British Swim School
09.2018 - 12.2019

Independent Soccer coach

03.2015 - 09.2018

Business Management - Business And People Managment

South East Essex College

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Arron Kerner