Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Aquatics Coordinator
1 Year 1 Month
Northwest YMCA | 07.2025 - Current
Developed and implemented aquatic programs to enhance participant engagement and community involvement.
Coordinated schedules for swim classes, optimizing resource allocation and instructor availability.
Trained and supervised lifeguards, ensuring adherence to safety protocols and effective emergency response.
Led staff meetings to discuss program improvements and address operational challenges within the aquatics department.
Evaluated program effectiveness through participant feedback, driving continuous improvement in aquatic offerings.
Implemented training workshops for staff development, enhancing team capabilities and service quality in aquatics programs.
Ensured customer satisfaction by addressing concerns promptly, implementing changes as necessary to improve the overall aquatic experience.
Head Life Guard
8 Years 3 Months
Northwest YMCA of Austin | 04.2017 - 07.2025
Maintained proficiency in first responder skills such as First Aid and CPR to support individuals in distress effectively.
Trained and managed team of lifeguards on pool safety protocols.
Delivered customer service and addressed inquiries and complaints to ensure guest satisfaction.
Enforced pool rules and regulations consistently to enhance swimmer safety.
Concession Stand Worker
1 Year 2 Months
T & C Sports | 06.2015 - 08.2016
Operated cash register to process cash and credit card payments accurately and efficiently.
Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
Resolved customer complaints calmly and professionally, ensuring positive experiences and maintaining patron relationships.
Followed health and safety regulations, ensuring proper food handling practices to guarantee customer safety.
Education
Associate of Applied Science - Criminal Justice
Austin Community College | Cedar Park, TX | 05-2024
Criminal Justice Club Member. Assisted with the revival of the club after Covid-19. I was the Vice President of the club. I also assisted with the club's documentation, technology needs, and scheduling / booking club meetings and activities.
High School Diploma
McNeil High School | Austin, TX | 05-2018
Skills
Emergency response
Staff training
Personnel management
Emergency management
Scheduling coordination
Program development
Facility maintenance
Equipment management
Accomplishments
US Air Force Jr ROTC, Aug 2014 - May 2018
Accomplishments
- Vice Commander of the corp Jan 2018 - May 2018. Responsible for all cadet activities and performance. Earned Leadership ribbon and Superior Performance ribbon, and a number of other awards.
Timeline
Aquatics Coordinator
Northwest YMCA
07.2025 - CurrentRead More
Head Life Guard
Northwest YMCA of Austin
04.2017 - 07.2025Read More
Concession Stand Worker
T & C Sports
06.2015 - 08.2016Read More
McNeil High School
High School Diploma
Read More
Austin Community College
Associate of Applied Science from Criminal Justice