Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Customer Reviews
Timeline
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Arron Ray

North Kansas City,MO

Summary

Hardworking highly motivated employee with customer service, multitasking and natural born leadership abilities. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. With 6+ years of experience in managing all of the ins and outs of a small business, I am eager to use my gained knowledge and skills for bigger and better things. There is no challenge or task that I will not be willing to conquer. I believe that with my background and experience in customer service I have what it takes to be a tremendous addition to any sales team.

Overview

12
12
years of professional experience

Work History

Manager

Corner Post Fence
Blue Springs, MO
02.2013 - Current
  • Handled all client, supplier, and employee relations and communications.
  • Responsible for all sales calls and scheduling appointments.
  • In charge of formulating all bid estimates for each potential job.
  • Kept constant communication with clients, past and present, to insure the process of their installations were to their satisfaction.
  • Perform monthly area checkups on potential job and sales opportunities.
  • Built a customer foundation through exceptional reviews from satisfied client.
  • Organized a weekly schedule for the installers to follow.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Proposed or approved modifications to project plans.
  • Implemented job site strategies to build a successful project.

Bartender

Harpos Sports Grill
Kansas City, MO
03.2012 - 02.2013
  • Greeted customers and provided excellent customer service.
  • Gauged customer's interest in order to offer other products they may be willing to purchase.
  • Kept tabs on recurring customers to try and enhance their return experience.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Some College (No Degree) - Education

MCC-Longview
Lee's Summit

Some College (No Degree) - Network And System Administration

ITT Technical Institute
Indianapolis, IN

Skills

  • Project Management
  • Customer Relations
  • Small Business Development
  • Sales Strategy Development
  • Networking
  • Relationship Building
  • Door-To-Door Sales
  • Deal Negotiation
  • Customer Relationship Building
  • Positive Attitude
  • Attention to Detail
  • Collaboration and Teamwork
  • Strategic Thinking
  • Leadership/Communication Skills
  • Team Player

Accomplishments

  • Worked my way from installer apprentice to company management in a 5 year span.
  • Top Salesman of my current company.
  • $785k+ in sales over the last 3 years.
  • College Baseball Team Caption.
  • 14u and 16u YBC baseball team head coach.

Customer Reviews

  • Pierre Maseru

I had contacted numerous other companies to install a 400ft privacy fence and received many bids that were at both ends of the spectrum. When I first met Arron from CP&F, I knew pretty much right there this was the company that was going to do this big job. We discussed all aspects of the job and I felt very comfortable with the vision that would impress me. He stated that it would take a week to do the job not knowing there would be several days of rain. His crew had to clear away lots of brush prior to beginning the fencing. True to his word, the brush was all clear, the fence was completed on time and WHOA, what a beautiful sight. I am so glad that Arron suggested Cedar instead of treated because it looks incredible. The sight lines are perfect and the look flows so well. My yard looks even larger than it was and now that the fence is complete we are ready to go to make even bigger changes in our yard. Special thanks to Arron and his crew for a wonderful and great job. I would recommend them to anyone who wants a real pro fencing job. These just finished a couple hours ago and they were bang on for timing. That's impressive. Corner Post and Fencing, we salute you for a job well done. Thanks again. Cheers.

  • Karen Granahan

I called to get my gate repaired. Aaron was very informative and personable. He came out with supplies to repair my gate. He gave me a very reasonable bid, and fixed it the same day. I will definitely use this company for all my fencing needs. I would highly recommend them. Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Jim Druckenmiller

We had a fantastic experience with this company. Arron was very responsive to give us a quote for multiple products and a few changes we made. They offered the best price out of the multiple quotes we received from different companies by far. When Arron came out to do the install, they had our job completed in a few days and even came back out to fix a few things without any questions. We would definitely hire them again! Positive: Professionalism, Quality, Responsiveness, Value

  • Craig Turley

We were given a start date of 7/6/2020 but Arron called and informed us that they had an unexpected opening for the week of 6/22/2020. He stayed in constant communication with us and the job was completed before 10:00 a.m. on Thursday the 25th.
After our experience with Arron and this company I would highly recommend that you give them your business.

Timeline

Manager

Corner Post Fence
02.2013 - Current

Bartender

Harpos Sports Grill
03.2012 - 02.2013

Some College (No Degree) - Education

MCC-Longview

Some College (No Degree) - Network And System Administration

ITT Technical Institute
Arron Ray