Arrow Sobonya
Dana Point,CA
Summary
High energy sales and hospitality professional with strong desire to work with anyone. Dynamic and flexible employee with multitasking and team leadership capabilities. Expert in exceptional customer service experience. Recognized consistently for performance excellence and contributions to success in any industry. Seeking to advance in business knowledge and add value to a well fitted environment.
Overview
4
4
years of professional experience
Work History
Sales Associate Specialist
Eluzay LLC.
02.2022 - Current
- Greeted customers and helped with product questions, selections and purchases. Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Informed customers of current store promotions to encourage additional sales purchases.
- Logged reports, expenses, receipts and sales documents into digital database.
- Sophisticated financial services tech sales.
Roofing Contractor
Franco Roofing
12.2020 - 07.2022
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Inspected problem roofs to determine best repair procedures.
- Managed inventory of roofing supplies and materials.
- Expanded knowledge of roofing materials, techniques and cost effectiveness.
- Inspected roofs and identified deficiencies for repair cost estimation. Coordinated with other craft employees to maximize project efficiency.
- Effectively communicated with clients in person and through phone and email.
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
- Submitted weekly safety and accident related documents, change orders and delay reports.
Team Leader
Limitless Management Group
10.2020 - 06.2021
- Online business and social media marketing.
- Organized and hosted bi-weekly events of 150+, including food, entertainment, slides / film for sales presentations.
- Manage a diverse sales team of over 40+ individuals.
- Find new prospects weekly, self and team generated.
- Travel to other parts of the state or country to work with people of different backgrounds. Built strong relationships with customers through positive attitude and attentive response.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Initiated timely response to emails, voicemails and written correspondence.
Front Desk Management/ Assistant
Empower Fit studios
06.2020 - 06.2021
- Manage front desk operations within facility.
- Assist in making new employee and trainer schedules. including facility class schedules. increase sales revenue from memberships and personal training packages. .
- Manage and establish excel sheets for daily logs of gym maintence and organize payroll.
- Received, screened and routed incoming calls.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Handled payment and bill processing, change giving and payment collecting for guests.
Kitchen Manager
Nikkis Greek
06.2019 - 05.2021
- Assist in payroll and assigning weekly schedules.
- Cook and prepare food of various ethnic backgrounds.
- Maintain and navigate complex computer operated company systems.
- Work under high pressure situations.
- Assist in preparation and presentation at high demand catering events.
- Open and close restaurant with intent of manager duties
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
College - Business / Health
Oklahoma State University
Stillwater, OKGED -
Stillwater High School
Stillwater, OKSkills
- Digital Marketing
- Time Management
- Instructional Design
- Customer Service
- Data Gathering
- Team Collaboration
- Staff Training
- Artistic
- Communication and Relationship Building
- Problem Solving
- Flexible and Adaptable
- Creative Thinking
- Motivational Public Speaking
- Door to Door Sales
- Powerpoint / Word / Excel
References
Osamani Garcia, Eluzay LLC.
949-842-6601 Eluzay01@gmail.com
Bryan Franco, Franco Roofing
405-921-5168 BryanFranco66@gmail.com
Farzin Zarrabi, Nikki's Greek Restaurant
405-334-9450 NikkisGreekrestaurant1@gmail.com
Marsha Graves, Empower Fitness Studios
405-762-3027 MarshaSobonya@gmail.com
Timeline
Sales Associate Specialist
Eluzay LLC.
02.2022 - Current
Roofing Contractor
Franco Roofing
12.2020 - 07.2022
Team Leader
Limitless Management Group
10.2020 - 06.2021
Front Desk Management/ Assistant
Empower Fit studios
06.2020 - 06.2021
Kitchen Manager
Nikkis Greek
06.2019 - 05.2021
College - Business / Health
Oklahoma State University
GED -
Stillwater High School
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