Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Night Security Guard
The Grand Nightclub
02.2023 - 03.2024
Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
Responded to alarms, hazardous situations and other incidents and called police or fire departments to mitigate emergencies.
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.