Arsalaan Hernandez
Richmond,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Night Security Guard
The Grand Nightclub
02.2023 - 03.2024
- Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
- Responded to alarms, hazardous situations and other incidents and called police or fire departments to mitigate emergencies.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Arts - Criminal Justice
Contra Costa College
San Pablo, CA05.2026
High School Diploma -
Pinole Valley High School
Pinole, CA06.2023
Skills
- Security equipment use
- CCTV Systems
- CCTV Surveillance
- Physical Fitness
Timeline
Night Security Guard
The Grand Nightclub
02.2023 - 03.2024
Associate of Arts - Criminal Justice
Contra Costa College
High School Diploma -
Pinole Valley High School
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