Mohammed Mustafa Arsalaan
The Bronx,NY
Summary
Over1 year of experience in the field Data Analytics, Data Science, and senior customer associate. Professional with a data-driven approach and proficient with SQL, R Programming, Python, Cloud Platforms, and Data Visualization tools. Proven ability with using business intelligence tools for process optimization, decision-making, and corporate growth. Passionate and experienced in deriving KPIs, data transformation, producing business-critical reports, and building intuitive dashboards with rich visualizations. Ability to assess business rules, and collaborate with stakeholders, credited with strong communication skills. Ability to manage multiple projects and meet crunched deadlines.
Overview
3
3
years of professional experience
Work History
Data Engineer
Wipro
07.2021 - 07.2022
- Utilized SQL for data extraction from client’s vast databases, involving millions of customer records, demonstrated expertise in database querying and optimization techniques
- Designed and implemented data models to optimize database performance and ensure scalability
- Developed and maintained ETL pipelines to extract, transform, and load data from diverse sources
- Built and managed data warehouses for efficient storage and retrieval of business-critical information
- Collaborated with cross-functional teams to gather and analyze data requirements for new projects
- Automated data integration workflows, reducing manual effort by30% and improving efficiency
- Conducted performance tuning for ETL processes to ensure low-latency data processing
- Ensured data quality and consistency by implementing data validation and error-handling mechanisms
- Utilized tools like Informatica, Talend, or Apache NiFi to streamline data engineering tasks
- Supported real-time data processing using frameworks like Apache Kafka or Spark Streaming
- Delivered actionable insights by preparing dashboards and reports from the processed data
Senior Customer Associate
Sykes
03.2019 - 06.2021
- Handled customer inquiries and resolved issues
- Utilized problem-solving skills to improve customer satisfaction
- Collaborated with teams to achieve business objectives
- Handled the payment processing project
- Document the current end-to-end payment processing workflow, including all steps from payment initiation to settlement
- Gather data on transaction volumes, processing times, error rates, and resource utilization to quantify the performance of the current workflow
Education
M.S. - IT Project Management
St Francis College
08.2024
Bachelors - Business Administration
Osmania University
08.2021
Skills
- Data Engineering: data modeling, data warehousing, building ETL pipelines, and data engineering
- Cloud & Operating System: Azure, Google Cloud Platform, Snowflake, MS Windows
- Programming Languages: SQL, Python
- Databases: MySQL, Microsoft SQL Server, Oracle11g
Timeline
Data Engineer
Wipro
07.2021 - 07.2022
Senior Customer Associate
Sykes
03.2019 - 06.2021
Bachelors - Business Administration
Osmania University
M.S. - IT Project Management
St Francis College
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