Arsema Shiferaw
Atlanta,GA
Summary
Driven Barista and Personal Sales expert from Queen Sheba Bakery and Personal Sales Agency, respectively, excelled in customer engagement and sales efficiency, surpassing targets through refined sales techniques and effective team collaboration. Skilled in cash handling and active listening, consistently transformed challenges into positive customer experiences,problem solving, demonstrating a strong ability to multitask and train new hires.
Overview
4
4
years of professional experience
Work History
Barista
Queen Sheba Bakery
Atlanta
01.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
- Performed cash and card transactions to complete customer purchases.
Personal Sales
Personal Sales Agency
Ethiopia
09.2020 - 11.2020
- Continuously refined personal sales approach based on feedback from clients and colleagues, resulting in increased efficiency and effectiveness.
- Exceeded personal sales targets consistently by actively engaging with customers and showcasing a genuine passion for the products offered.
- Continuously refined personal sales techniques through regular feedback and coaching sessions with management.
- Convincing customers buy products that can fulfill their needs
Education
High School Diploma -
Meskayehizunan
EthiopiaSkills
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- New Hire Training
- Smoothie making
- Active listener
- multitasker
Languages
English
amharic
Timeline
Barista
Queen Sheba Bakery
01.2023 - Current
Personal Sales
Personal Sales Agency
09.2020 - 11.2020
High School Diploma -
Meskayehizunan