ARSH PREET
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CEO
Skin Glow KC
01.2024 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Leveraged deep product knowledge of Circadia skincare line to address complex customer inquiries quickly and effectively.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Conducted product knowledge seminars to increase retail sales and enhance client experience at the salon.
- Strengthened brand presence within retail locations, ensuring eye-catching displays and accurate product information.
Licensed Esthetician
Hand and Stone Massage and Facial
03.2022 - 12.2023
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Consistently met or exceeded sales goals for retail products.
- Contributed to the salon''s success by promoting available services and retail products during consultations.
Lead Licensed Esthetician
Massage Envy Spa
12.2020 - 03.2022
- Delivered expert and well-rounded Customized Facials, microdermabrasion, and chemical peels
- Worked with guests to understand their long term skin care goals and provided explanation of basic skin care science and techniques to achieve those goals
- Expert Knowledge in Skincare lines such as Jan Marini, Obagi, PCA and Image skincare
- Recommended spa offerings to clientele, increasing product and service sales
- Minimized infection risk, keeping tools clean & disinfected with proper procedures
- Worked front desk, managing appointments, inventory and handling guests' questions and concerns Professionally and courteously
- Analyzed skin condition and made appropriate product recommendations
- Handled busy schedules and stayed on top of key deadlines
- Designed post-treatment at-home care products
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
Eyelash Stylist
Amazing Lash Studio
07.2018 - 04.2019
- Performed lash to lash eyelash extension on client
- Sterilize equipment and maintain clean work area
- Keeps client comfortable during process
- Informed clients about appropriate products available to increase retail sales
- Handle busy Schedules and stayed top of deadlines
- Educated clients on appropriate care of new eyelashes
Makeup Artist
Paradise Hair, Makeup and Airbrush Tanning
05.2018 - 11.2018
- Professionally applied makeup and hair styles on clients for outing, proms, weddings and other special occasions and events
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client
- Conducted consultants to understand clients desired outcome and assessed skin type and face structure
- Provided clients with personalized skin care recommendation to support maintenance of healthy skin
- Build strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection
Front Desk Receptionist
Amazing Lash Studio
10.2016 - 05.2017
- Manage receptionist area including making appointments, greeting visitors and responding to telephone and in-person requests
- Performed Extensive filling, data entry, organization of office and paperwork
- Make follow up calls to clients to remind them of their appointments
- In-depth knowledge of salon services equipment and products
- Cleaned and maintained lobby and waiting area
- Balanced front desk availability, customer schedules and maximum load levels when scheduling appointments
- Entered daily data in computer systems and documented office activities
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
Teacher Assistant
Little Angel Christian Childcare Center
11.2015 - 03.2016
- Assist in supervising children and participate with children in activities
- Maintained positive, calm attitude and soft voice, and encourage this attitude and voice in others working in classroom
- Ensured safety and welfare of children and protects each from physical or emotional harm
- Performed all tasks with appropriate level of confidentiality
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
Certified Nursing Assistant
Twilight Haven
10.2014 - 05.2015
- Delivered individualized patient care by recording vital signs, documenting observations, treatments and evaluating patient needs
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms
- Obtained client medical history, including medication information, symptoms and allergies
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Demonstrates ability to lift, transfer and transport residents in wheelchair, bed etc
- Completes meal assessment sheet and records oral intakes accurately on computer
- Answers call lights promptly; responds promptly to resident inquiries, reports any abnormal findings or complaints to primary nurse
- Demonstrates ability of administering complete/partial resident baths
- This would include bath, oral care, dentures, Foley care, hair/nail care, shaving, bed making and cleaning of utensils used
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Education
Licensed Esthetician - Esthetician
Trendsetters International School
Lenexa, KS01.2021
Licensed Cosmetologist - Cosmetology
Mitsu Sato Hair Academy
Overland Park, KS05.2017
Phlebotomist - Phlebotomy
Metropolitan Community College
Kansas City, MO05.2016
Pre-Requisite: Vocational Nursing Pre Requisite -
Clovis Adult School
Clovis, CA11.2014
Certified RNA - Restorative Nursing Assistant
College of Medical Arts
Turlock, CA08.2014
Certified Nursing Assistant - Certified Nursing Assistant
Central Adult School
Fresno, CA10.2013
High School Diploma -
Bullard High School
Fresno, CA06.2013
Biomedicine And Biochemical - Certified
Center For Advance Research And Technology
06.2013
Skills
- Customer Service Proficiency
- Consumer Engagement Expertise
- Documentation Maintenance
- Medical Terminology
- Business development
- Effective Problem Resolution
- Management team leadership
- Analytical and critical thinker
Certification
- Product Knowledge in Clarity RX, Hale and Hush, Dermalogica, Clarity Rx, Jan Marini, Obagi, Image skincare and PCA Skin Care.
- Center for Advance Research and technology.
- Community Emergency Response Team.
- First Aid/CPR Certified Through American Heart Association.
- Certified Nursing Assistant.
- Certified Nuts and Bolts Graduate.
- Certified in Bridal Makeup through MUD Make-up designory.
- Certified in Airbrush makeup through MUD Make-up designory.
- Certified in Beauty Essentials through MUD Make-up designory.
Languages
Hindi
Full Professional
Punjabi
Full Professional
Timeline
CEO
Skin Glow KC
01.2024 - Current
Licensed Esthetician
Hand and Stone Massage and Facial
03.2022 - 12.2023
Lead Licensed Esthetician
Massage Envy Spa
12.2020 - 03.2022
Eyelash Stylist
Amazing Lash Studio
07.2018 - 04.2019
Makeup Artist
Paradise Hair, Makeup and Airbrush Tanning
05.2018 - 11.2018
Front Desk Receptionist
Amazing Lash Studio
10.2016 - 05.2017
Teacher Assistant
Little Angel Christian Childcare Center
11.2015 - 03.2016
Certified Nursing Assistant
Twilight Haven
10.2014 - 05.2015
Licensed Cosmetologist - Cosmetology
Mitsu Sato Hair Academy
Phlebotomist - Phlebotomy
Metropolitan Community College
Pre-Requisite: Vocational Nursing Pre Requisite -
Clovis Adult School
Certified RNA - Restorative Nursing Assistant
College of Medical Arts
Certified Nursing Assistant - Certified Nursing Assistant
Central Adult School
High School Diploma -
Bullard High School
Biomedicine And Biochemical - Certified
Center For Advance Research And Technology
Licensed Esthetician - Esthetician
Trendsetters International School
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