Arshawn Henderson
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 10 year history of successful industry performance.
Overview
17
17
years of professional experience
Work History
Team Leader
DENSO Manufacturing Tennessee
01.2021 - Current
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Created and managed project plans, timelines and budgets.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained accurate records of work orders, material usage, and equipment status for prompt issue resolution when required.
- Participated in root cause analysis investigations to address any issues or bottlenecks within the production cycle effectively.
- Coordinated with inventory managers to plan deliveries around production schedules.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Managed and organized documents for data entry tasks.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Clothing Brand Owner
Dreams To Lifestyles
06.2014 - Current
- Streamlined inventory management for improved stock control and reduced overstock costs.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Conducted regular trend analyses to ensure product offerings remained relevant in a competitive market.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Compiled product and customer data to generate informed profit projections.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
- Completed and submitted monthly and yearly reports to support executive decision making.
Food Truck Manager
Zeeke And Nell's Soulful BBQ
08.2007 - Current
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed inventory levels for cost control, ordering supplies as needed to maintain efficient operations.
- Oversaw daily financial tasks such as cash handling, recordkeeping, and reporting to ensure accuracy and transparency in all transactions.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Optimized workflow by assigning tasks based on individual strengths and skills among the team members.
- Evaluated sales data to identify trends, adjust menu offerings, and make informed decisions for future growth and success.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained new staff members on company policies, procedures, and safety guidelines for smooth onboarding experiences.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor of Science - Business Administration
South College
Knoxville, TN05.2027
Associate of Applied Science - Music Management And Merchandising
SAE Institute of Technology - Nashville
Nashville, TN05.2016
Skills
- Performance Evaluations
- Documentation And Reporting
- SMART goals
- Complex Problem-Solving
- Overseeing Daily Activities
- Process Improvement
- Account Management
- Project Planning
- Organization and Time Management
- Bookkeeping
- Excel proficient
- Root Cause Analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Documented and resolved logistical issue which led to no missed scheduled shipments.
- Saved the company $20,000 over 4 years by implementing a successful productivity improvement plan.
- Data Organization - Created, recorded and summarized numerical and financial data to compile and keep financial records.
Timeline
Team Leader
DENSO Manufacturing Tennessee
01.2021 - Current
Clothing Brand Owner
Dreams To Lifestyles
06.2014 - Current
Food Truck Manager
Zeeke And Nell's Soulful BBQ
08.2007 - Current
Bachelor of Science - Business Administration
South College
Associate of Applied Science - Music Management And Merchandising
SAE Institute of Technology - Nashville