Arsherres Jenkins
High Point,NC
Summary
Dedicated Assistant Vice President/ Branch Manager offering 10 years of financial industry success. Familiar with bank regulations, financial best practices and effective sales strategies. Builds productive relationships to drive business success.
Overview
18
18
years of professional experience
Work History
AVP Branch Manager Sr.
PNC Bank
Greensboro , NC
2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
Assistant Vice President/Branch Manager
Woodforest National Bank
High Point, NC
08.2013 - 11.2022
- Supervised branch operations and made continuous improvements in each area.
- Encouraged employee development and promoted management staff from within.
- Represented bank at community events to establish strong ties and promote business.
- Upheld stringent bank standards for loans, money handling and legal considerations.
- Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Increased new bank relationships within local community through execution of quarterly promotions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Residence Assistant
Catawba College
Salisbury, NC
08.2011 - 05.2013
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
- Established consistent relationships with students to maintain professional boundaries.
- Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
- Assisted students in handling tough situations to resolve problems.
- Maintained individual records of emergency contacts and administrative support documentation for students.
- Guided students to integrate into both academic and social communities on campus.
- Initiated dormitory programs to foster positive relationships and safe social opportunities.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Solved grievances and complaints by collaborating with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Cashier
Roses
Lexington, NC
04.2006 - 05.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Bachelor of Arts - Communications
Catawba College
Salisbury, NC05.2013
High School Diploma -
Lexington High School
Lexington NC06.2009
Skills
- Benefits Structures
- Strategic Risk Management
- Adaptable to Changing Conditions
- Staff Recruitment and Hiring
- Operational Reporting
- Employee Training Oversight
- Proactive and Focused
- Compliance Assessments
- Social Perceptiveness
- Branch Operations
- Prioritizing and Planning
- Problem Anticipation and Resolution
- Customer Feedback
- Sales Support
- Staff Evaluations
- Customer Loyalty
- Word Processing
Timeline
Assistant Vice President/Branch Manager
Woodforest National Bank
08.2013 - 11.2022
Residence Assistant
Catawba College
08.2011 - 05.2013
Cashier
Roses
04.2006 - 05.2013
Bachelor of Arts - Communications
Catawba College
High School Diploma -
Lexington High School
AVP Branch Manager Sr.
PNC Bank
2022 - Current