Art Chavez
Pomona,CA
Summary
Versatile & bilingual leader with over20 years of experience in transportation, logistics, and management. Searching for a long-term opportunity to apply my skillset and effectiveness towards company growth.
Knowledgeable DRIVER MANAGER with strong background in managing drivers to ensure seamless operations and timely deliveries. Demonstrated success in improving route efficiency and driver satisfaction. Proven ability to effectively communicate and problem-solve in high-pressure situations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Driver Manager
TMT Industries Inc.
12.2016 - Current
- Manage and assist in dispatching 60 company asset drivers
- Knowledgeable of HOS and familiar with new ELD logs (PeopleNet/ SAMSARA)
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support professional growth.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Analyzed key performance indicators regularly to identify areas for improvement within the transportation department.
- Coordinated closely with warehousing teams to ensure smooth transitions between loading docks and vehicles during peak periods.
- Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
- Implemented preventative maintenance schedules for vehicles, reducing downtime due to mechanical issues.
- Negotiated favorable contracts with transportation providers by leveraging industry knowledge and strong negotiation skills.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Implemented an efficient scheduling system that allowed drivers to better balance their work-life commitments while meeting company objectives.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Organized records of vehicles, schedules and completed orders.
- Created and enforced detailed organization processes to increase quality and service standards.
- Promoted brand at industry events and through ongoing networking efforts.
- Provide freight quotes for all expedited and OTR service requests
- Respond to all pre-ship and post-ship order routing change requests and coordinate the required changes with the appropriate carriers
- Contributor to departmental continuous improvement projects
- Track traffic-related activities in support of customers, sales, and customer service to ensure that daily transportation requirements are being met
- Arrange for carrier pickups as needed
Capacity Manager
NEXT Trucking, Inc.
04.2016 - 12.2016
- Grew carrier base by over70% (30 new carriers per month) by effectively soliciting and onboarding owner operators and corporate fleets
- Implemented a process to oversee all compliance between carriers and DOT requirements, which freed30% of my time towards organizing carrier appreciation and onboarding events
- Generated over $50k of new revenue each month through commitment from carriers to work exclusively with NEXT
- Lead team of quality control to ensure carriers were compliant in using NEXT Trucking’s proprietary technology app
- Worked cross-functionally with Marketing and Product Development team providing feedback on product, features and improvements based on regular carrier feedback
Transportation Manager
DL Express, Inc.
06.2015 - 04.2016
- Overlook entire transportation department including company drivers and DOT compliance
- Provided customer service for in-house accounts
- Prepare key performance indicator reports based on mileage, cost per mile and average fuel costs each month
- Develop/provide analysis on dedicated routes and spot market rates that are constantly fluctuating
- Communicate effectively with drivers/brokers to ensure job details are confirmed
- Lead trainings for both new employees & new carriers on the dynamics of3rd party logistics and relationship building
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Organized records of vehicles, schedules and completed orders.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
Fleet Manager
IDC Logistics, Inc.
05.2014 - 06.2015
- Track record of consistently over-achieving new carrier and revenue quotas
- Maintained all DOT compliance paperwork for entire fleet and drivers, easily accessible for record keeping
- Coordinate and optimize routes/drivers in all48 states
- Compile bi-weekly driver performance reports and KPIs around mileage and fuel costs in order to make data driven decisions around increasing efficiency and decreasing costs
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Maintained accurate driver information for delivery scheduling.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
- Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
Route Coordinator
99 Cent Only Store
09.2013 - 05.2014
- Consistently met company’s on-time metric requirements to make sure99 cent stores constantly had inventory
- Generated BOLs, Packing slips as well as inventory reports
- Focused on lowest cost routing – which resulted in25% savings in transportation costs
- Conduct safety and compliance (ex: HOS logs, equipment maintenance) audits with drivers and equipment to meet all DOT guidelines
Business Owner
Pomona Transportation
06.1997 - 09.2013
- Managed all departments from Shipping/receiving, billing, customer relationships, employee training
- Implemented customer service feedback forms to ensure high level of customer service in order to maintain strong relationships
- Train employees on company Standard Operating Procedures around safety, FDA and US Customs compliance
- Monitor supply chain costs & monthly freight expenses through3PL audits
Education
No Degree - General Studies
Park West High
Pomona, CA09-1988
Skills
- Customer service
- Strong leadership qualities
- Empathy and patience
- Active listening
- Effective communication
- Fleet management expertise
- Safety procedures
- Reconciliation
- Logistics coordination experience
- Team building
- Vehicle maintenance
- Driver scheduling
- Conflict resolution techniques
- Safety compliance awareness
- Training program development
- Data analysis proficiency
- Improvement planning
- Delivery scheduling
- Technology-savvy
- Materials tracking
- Budget management experience
- Route management
- Regulatory compliance
- Driver coordination
- Driver training
- Driver training proficiency
- Driver evaluation
- Performance monitoring capabilities
- Supply tracking
- Load securement
- Safety issues monitoring
- Employee scheduling
- Team building expertise
- Regulatory documentation
- Route planning expertise
- Load distribution
- Time management proficiency
- Strong leadership
- Continuous improvement projects
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Verbal and written communication
- Decision-making
- Daily operations management
- Safety protocols
Certification
- Commercial Driver's License (CDL) - CA.
Languages
Spanish
Native or Bilingual
Timeline
Driver Manager
TMT Industries Inc.
12.2016 - Current
Capacity Manager
NEXT Trucking, Inc.
04.2016 - 12.2016
Transportation Manager
DL Express, Inc.
06.2015 - 04.2016
Fleet Manager
IDC Logistics, Inc.
05.2014 - 06.2015
Route Coordinator
99 Cent Only Store
09.2013 - 05.2014
Business Owner
Pomona Transportation
06.1997 - 09.2013
- Commercial Driver's License (CDL) - CA.
No Degree - General Studies
Park West High
Similar Profiles
Franco PeraltaFranco Peralta
Truck Driver at TMT IndustriesTruck Driver at TMT Industries
SURAJ SSURAJ S
HR Executive at INDUS TMT INDUSTRIES LTDHR Executive at INDUS TMT INDUSTRIES LTD
Felicia GraberFelicia Graber
Home Maker at TMT Graber FarmsHome Maker at TMT Graber Farms