Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ART KOTORI

Norridge,IL

Summary

Motivated and reliable professional with experience across the medical, hospitality, and automotive retail sectors. Known for strong multitasking, excellent customer service, and effective time management. Possess an outgoing personality and a commitment to delivering high-quality service. Looking to leverage my skills in a fast-paced environment where reliability and customer interaction are key. Aside from it all, I love watching football, skiing and spending time with my wife and son.

Overview

9
9
years of professional experience

Work History

Bartender

Ramsay's Kitchen
10.2024 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Sales Product Specialist

Jennings Volkswagen
04.2024 - 09.2024
  • Greeted customers promptly upon arrival.
  • Stayed informed of current vehicle inventory and location.
  • Tracked market conditions and incentives.
  • Assisted customers in selecting vehicles by asking questions and listening to their responses.
  • Ensured clients have important information before coming to the dealership for a scheduled appointment by sending an email with essential details and resources.
  • Prepared and presented professional and knowledgeable demonstrations on vehicles and the latest technology options.
  • Developed a strong, positive relationship with customers.
  • Collaborated with sales managers on the pricing of different models and their available upgrade options.
  • Attended any sales meetings.

Server/Bartender

Ella's Italian Pub
10.2023 - 06.2024
  • Interacted with customers, taking orders and serving snacks and drinks.
  • Assessed bar customers’ needs and preferences and making recommendations.
  • Prepared alcoholic or non-alcoholic beverages.
  • Checked customers’ identification and confirm it meets legal drinking age.
  • Restocked and replenished bar inventory and supplies.
  • Stayed guest focused and nurture an excellent guest experience.
  • Complied with all food and beverage regulations.

CERTIFIED IN BASSET

Package Handler (Seasonal)

UPS
09.2023 - 01.2024
  • Scan, read, and labeled packages to determine the correct grouping and destination.
  • Moved packages into the delivery area and load them onto conveyor belts, trucks, or pallets.
  • Loaded and unloaded packages from trailers and trucks.
  • Identifed errors in package information, defects, and any discrepancies.
  • Adhere to company policies, including safety, security, and uniform guidelines.



International Talent Acquisition

Cross Border Talents
02.2022 - 08.2023
  • Searched for job openings that match the skills and experience of potential candidates.
  • Finding and contacting potential candidates through online job boards, social media, and other sources.
  • Reviewed resumes and conducting initial phone or video interviews to assess a candidate's qualifications and fit for the job.
  • Scheduled and coordinated interviews between candidates and hiring managers.
  • Gathered feedback from hiring managers and candidates after interviews and provided insights to improve the recruitment process.
  • Contacted a candidate's references to verify their employment history and performance.
  • Negotiated job offers between the hiring company and the candidate.
  • Kept track of candidate information and hiring processes, maintaining a database of potential candidates,
  • Built and maintained relationships with clients, candidates, and other recruiters to establish a strong network.

Physical Therapist Assistant

University Clinical Center of Kosovo
08.2016 - 01.2022
  • Assisted the physical therapist in developing and implementing treatment plans for patients with physical disabilities or injuries.
  • Provided support to patients during therapy sessions, helping them with exercises, and monitoring their progress.
  • Administered modalities, such as hot or cold packs, ultrasound, or electrical stimulation, as directed by the physical therapist.
  • Documented patient progress and updating treatment plans as needed.
  • Provided patient education on injury prevention, home exercise programs, and proper body mechanics.
  • Maintained a clean and organized therapy area, including equipment and supplies.
  • Communicated with other healthcare professionals, such as physicians, occupational therapists, and athletic trainers, to ensure continuity of care.
  • Assisted with administrative tasks, such as scheduling appointments, managing patient records, and billing.


Education

Bachelor - Physical Therapy

Alma Mater Europaea
Prishtina, Kosovo
04-2022

High School Diploma -

Gjimnazi "Bedri Pejani"
Peje, Kosovo
05-2015

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Clear and effective communication
  • Outgoing personality
  • Problem-solving
  • Time management

Languages

English
Albanian

Timeline

Bartender

Ramsay's Kitchen
10.2024 - Current

Sales Product Specialist

Jennings Volkswagen
04.2024 - 09.2024

Server/Bartender

Ella's Italian Pub
10.2023 - 06.2024

Package Handler (Seasonal)

UPS
09.2023 - 01.2024

International Talent Acquisition

Cross Border Talents
02.2022 - 08.2023

Physical Therapist Assistant

University Clinical Center of Kosovo
08.2016 - 01.2022

Bachelor - Physical Therapy

Alma Mater Europaea

High School Diploma -

Gjimnazi "Bedri Pejani"