Art Lochrie

Delivered emergency medical care to residents of Milan, Sherrard, and surrounding Rock Island County areas as well as Critical Care transports for Unity Point and OSF Hospitals.

• Collaborated closely with fire district personnel and local law enforcement to enhance scene management.
• Delivered advanced cardiac life support, pediatric advanced life support, and trauma life support with transport times that would often exceed 20 minutes.
• Provided critical care for Trinity Hospital patients requiring transport to higher-level hospitals up to five hours away, while managing ventilators and medication pumps.
• Have more than three years experience in the high 911 call volume zones of Peoria, IL, and Streator, IL.
• Held position of Lead Drivers Trainer, training new employees on safe ambulance operations.
• Trained new employees in EMS response, scene management, safe patient handling, and Basic EMT skills.

Provided expert medical care to U.S. Soldiers, troops of partner nations, and civilians in garrison and combat.

• Contributed to the development of Battalion and Brigade operational plans by providing expert input on medical logistics, casualty evacuation procedures, and force health protection measures.
• Deployed 16 months for OIF, executing medic responsibilities on over 200 combat patrols, civil affairs outreach, special operations assistance, and riverboat combat patrols, treating various traumas.
• Held various positions of leadership, including Platoon Sergeant, Medical Section Lead, Lead instructor for TCCC and Combat Live Saver Coruse, and Observer-Controller-Trainer for NATO Training exercises.
• Served as the 1/4 Infantry Battalion Aid Station NCOIC, supervising up to 24 medics, four ambulances, one provider, while treating all trauma and illnesses for the entire infantry battalion, at a remote training base without a full time health facility.
• Represented the U.S. Army Medical Department and the 101st Airborne Division at the 2019 World EMS Expo in Nashville TN.

Delivered emergency medical care to residents of Milan, Sherrard, and surrounding Rock Island County areas as well as ALS transports for Trinity - Unity Point Hospitals.

• Delivered compassionate care to patients experiencing cardiac arrests, trauma, strokes, and respiratory distress throughout Rock Island County, with transport times that could exceed 20 minutes.
• Provided advanced life support for Trinity Hospital patients requiring transport to higher-level care hospitals up to five hours away.

• Managed and motivated employees to be productive and engaged in customer development.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Increased sales by offering advice on purchases and promoting additional products.

• Developed a Customer Relations Consulting business from scratch in response to automotive manufacturers demand.
• Provided exceptional customer relations, addressing issues promptly to ensure customer satisfaction and repeat business for all clients.
• Increased customer satisfaction by providing high-quality sales force training, customer outreach services, and sales process reforms.
• Managed daily operations for remote call center personnel, providing superior customer communication.