Art Torres
Hacienda Heights,CA
Summary
A self-motivated Coordinator that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. A strong work ethic with a dedication to achieving goals. Maintaining documentation systems, calendars and preparing reports. Knowledgeable in business processes with a team oriented mindset that uses best practices. A creative problem solver with a strong analytical and critical thinking skills.
Overview
21
21
years of professional experience
Work History
Coordinator Quality Assurance Administrator full-time
BEST BUY
06.2006 - Current
- Perform visual inspections of finished products
- Participate in internal assessments and audits as required
- Participate in failure investigations and recommend corrective actions
- Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols
- Investigate or report questionable test results
- Complete documentation needed to support testing procedures including data and spreadsheets
- Manage and oversee employees
- Able to maintain strong trustworthy personal integrity at all times
- Able to write Standard Operating Procedures (SOP).
Field Lead
TOLT SERVICE GROUP
09.2003 - 06.2006
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines
- Provide Field Technicians with technical support for computer problems
- Manage staff, preparing work schedules and assigning specific duties
- Direct or coordinate activities of project personnel
- Installing or repairing parts on printers, office computers, point of sales registers and CC/DD controllers
- Maintaining POS hardware with experience in NCR equipment.
Education
Associate's degree - Electronics And Computer Technology
DeVry University
Pomona, CASkills
- Quality Assurance
- Microsoft Office
- Internal Audits
- Technical Support
- Management Experience
- Problem-solving
- Mechanical knowledge
- Service Technician Experience
Locations
Hacienda Heights, CA, 91745
Personal Information
Title: Coordinator - BEST BUY
Languages
English / Spanish
Timeline
Coordinator Quality Assurance Administrator full-time
BEST BUY
06.2006 - Current
Field Lead
TOLT SERVICE GROUP
09.2003 - 06.2006
Associate's degree - Electronics And Computer Technology
DeVry University