Art Zinko

• Built relationships with customers to encourage repeat business.
• Handled customer complaints in a professional manner.
• Identified customer needs and developed customized solutions.
• Maintained accurate records of all sales activities and results.

• Negotiated purchase prices and explained sales, warranty and optional products.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
• Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
• Answered telephone and email inquiries from potential customers.
• Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
• Responded to customer enquiries via telephone and email.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Prepared purchased vehicles and completed final delivery checks.

• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Answered telephone and email inquiries from potential customers.
• Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Prepared purchased vehicles and completed final delivery checks.
• Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
• Negotiated purchase prices and explained sales, warranty and optional products.

Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Design and implemented customer satisfaction metrics.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Fulfilled customer shipping needs using UPS and USPS methods.

• Defined and recommended detailed solutions to capture images.
• Performed advanced computer processing of images for assignments.
• Selected and set up appropriate props, backdrops and lighting.
• Planned and prepared for all on-location and studio shoots.
• Applied digital styling techniques to enhance photos.