Artajah Rainey
Spring,TX
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Cashier
Goodwill Industries Of Houston
Houston, TX
08.2023 - Current
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Offered customers carry-out service at completion of transaction.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Seasonal Worker
Target
Houston, TX
11.2022 - 06.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Service Representative
H & N Professional Services LLC
Katy, TX
02.2021 - 09.2022
- Collected deposits or payments and arranged for billing.
- Increased customer satisfaction ratings 13.6% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Contributed ideas on how to improve processes related to customer service delivery.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Salmen High School
Slidell, LA05-2019
Skills
- Cash Handling
- Payment Processing
- POS Systems
- Product Recommendations
- Customer Service
- Customer Assistance
- Written and Verbal Communication
- Conflict Resolution
- Merchandise Restocking
- Guest Inquiries
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Cashier
Goodwill Industries Of Houston
08.2023 - Current
Seasonal Worker
Target
11.2022 - 06.2023
Service Representative
H & N Professional Services LLC
02.2021 - 09.2022
High School Diploma -
Salmen High School