Summary
Overview
Work History
Education
Skills
Timeline
Generic

Artasia Williams

Roanoke,VA

Summary

Results-driven customer service expert with a solid background in retail sales, consistently achieving and exceeding performance metrics. Demonstrates strong problem-solving skills and a comprehensive grasp of retail marketing. Efficient in managing and organizing data to streamline customer interactions.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Advanced Auto Parts
06.2024 - 08.2025
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Customer Service Associate

Walmart
03.2020 - 05.2024
  • Provide the customers of an organization with guidance and information. answering to inquiries, giving instructions, promoting products and services and solving complaints.
  • Totaling bills and calculating taxes, monitoring areas for security breaches, depositing and withdrawing cash from customer accounts, transferring funds through money gram, resolving all customer issues.
  • Responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment.

Cashier

McDonald's
07.2019 - 01.2020
  • Found ways to improve customer experience by taking accountability and acting as store Brand Ambassador.
  • Collected payment for customer purchases.
  • Greeted all customers and provided prompt and friendly service.

Cashier

Marshall's
08.2017 - 01.2018
  • Processed cash register transactions by inputting product costs and giving back change.
  • Operated POS cash register, handling an average of [Number] transactions on average daily.
  • Verified prices and calculated totals using scanners and point of sale (POS) systems.

Education

High School Diploma - undefined

Patrick Henry High School
Roanoke, VA
06.2020

Skills

  • Returns management
  • Audit compliance
  • Cash management
  • Payment processing
  • Client support
  • Inventory management
  • Motivation and discipline
  • Organizational skills
  • Physical stamina
  • Safety protocols in warehouse
  • Picking orders
  • Effective communication
  • Detail-oriented approach

Timeline

Warehouse Worker

Advanced Auto Parts
06.2024 - 08.2025

Customer Service Associate

Walmart
03.2020 - 05.2024

Cashier

McDonald's
07.2019 - 01.2020

Cashier

Marshall's
08.2017 - 01.2018

High School Diploma - undefined

Patrick Henry High School

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