Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Hi, I’m
ARTEES VANDY FELDER JR
Covington,GA
Summary
Overview
5
years of professional experience
Work History
In The Mix TvAtlanta, GA
Administrative Assistant
11.2023 - Current
Job overview
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
- Compiled and entered data into various databases to ensure accuracy and completeness
- Maintained database of client contact information with accuracy and attention to detail
- Used Microsoft Office Suite to create and revise documents and presentations
- Established professional and collaborative working relationships with company associates and external parties
- Resolved issues, escalating major conflicts and concerns to appropriate personnel
- Built and maintained relationships with vendors and other external contacts
Target Sortation CenterLawrenceville, GA
Seasonal Worker
06.2024 - 01.2025
Job overview
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Performed preventive maintenance on material handling equipment to ensure operational efficiency.
- Palletized boxes to increase movement and shipment efficiency.
- Utilized handheld devices to track and update package status in real-time.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
Amazon Fulfillment CenterStone Mountain, Georgia
Problem Solver
08.2019 - 06.2024
Job overview
- Identified root causes of customer problems, developed corrective actions, and implemented process improvements.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Developed innovative approaches to streamline processes and improve efficiency.
- Informed upper management or department heads of items loaded or problems encountered.
- Conducted package inspections for damage and reported discrepancies to supervisor.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Sealed boxes securely with tape for safe transport of goods to customers.
- Resolved conveyor system issues by clearing jams and blockages.
WingstopMiami, FL
Manager of Operations
01.2021 - 11.2023
Job overview
- Managed daily operations of the organization, including directing personnel, budgeting, planning, organizing and scheduling activities
- Established work schedules, ensuring job tasks were effectively assigned and completed properly
- Maintained professional working relationships and promoted open lines of communication with staff
- Developed talented team, participating in hiring, coaching, and performance management processes
- Managed the daily operations of multiple departments to maximize efficiency
- Provided leadership in developing team members through coaching, mentoring and training initiatives
- Conducted regular staff meetings to discuss operational issues and provide feedback on performance
- Tracked company inventories and ordered new products to replenish equipment levels
- Resolved conflicts among team members by providing guidance and support when needed
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes
- Oversaw and approved the ordering of necessary operational supplies and equipment for grounds, maintenance, and housekeeping
- Resolved conflicts between employees and departments
- Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles
- Analyzed business processes to identify areas of improvement and develop solutions to enhance performance
- Resolved work disputes pursuant to employer policies
Education
Hialeah-Miami Lakes SeniorMiami, Fl
High School Diploma
06-2017
University Overview
Skills
- Travel Planning Expertise
- Effective Written Communication
- Proofreading
- Analytical Reporting Skills
- Document Management
- Customer Engagement
- Collaborative Team Engagement
- Clear Oral Presentation
- Event Coordination
- Analytical Problem Solving
- Document Management
- Strong Focus on Accuracy
- Proficient in Microsoft Office Suite
- Inventory Management
- Effective Time Management
Languages
French
Professional
English
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Seasonal Worker
Target Sortation Center
06.2024 - 01.2025
Administrative Assistant
In The Mix Tv
11.2023 - Current
Manager of Operations
Wingstop
01.2021 - 11.2023
Problem Solver
Amazon Fulfillment Center
08.2019 - 06.2024
Hialeah-Miami Lakes Senior
High School Diploma