Summary
Overview
Work History
Education
Skills
Timeline
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Artejah Howard

Troy,MI

Summary

Highly organized and detail-oriented professional with 5 years of administrative experience supporting company objectives. Seeking to leverage strong organizational and communication skills as an Office Assistant. Proficient in Microsoft products and management software. Excited to apply my ability to anticipate the needs of others and solve problems proactively in a high-level office support role.

Overview

6
6
years of professional experience

Work History

Flight Attendant Support

Skywest Airlines
Romulus, MI
07.2023 - Current
  • Handling sensitive information from flights such as passenger manifest, security protocols with professionalism and confidentiality.
  • Collaborated effectively within diverse teams, facilitating seamless communication and achieving shared operational goals with executives.
  • Conducted meticulous inspections, briefings to crew, and new hire training demonstrating strong attention to detail and risk management abilities.
  • Managed inventory and supply chain logistics, coordinating with ground teams to ensure timely provisioning.
  • Utilized conflict resolution and diplomacy skills to problem solve challenging situations and maintain a professional atmosphere.
  • Communicated company events to crew members and planned celebration events on overnights.

Maintained accurate operational records and documentation for flight reports and crew communications.

Executive Office Assistant

Roman Air Heating and Cooling
Delton, MI
03.2021 - 07.2023
  • Sorting mailings and filling permits, invoices, and communications.
  • Prepared agendas tailored to executives presentation style, coordinated catering, recorded and distributed minutes for committee and departmental meetings.
  • Drafted and proofread correspondence, reports, and memoranda using Microsoft Office 365 and Adobe.
  • Organized and maintained paper and electronic filing systems, ensuring compliance with departmental and County recordkeeping standards.
  • Processed invoices and managed basic bookkeeping to support departmental budgeting and reporting.
  • Multitasking as a communication liaison between executives, customers, builders, and vendors as the main point of contact.
  • Developing cost comparison worksheets and expense reports utilizing Microsoft Excel.
  • Forecasted company earnings to executives by presenting data from cash flow, income, and balance statements.
  • Identified opportunities for improvement in expense reporting.
  • Email professionals to schedule HVAC estimates and respond to customer complaints professionally and proactively.
  • Anticipating executive needs by creating company budgets and ordering office supplies in a timely manner.

Client Advocate Loan Officer Assistant

Rocket Mortgage (Quicken Loans)
Detroit, MI
09.2019 - 03.2022
  • Coordinated communication and documentation flow between executives, internal departments legal, finance, and external partners.
  • Analyzed complex information to prepare comprehensive reports and briefings for senior management, aiding in strategic decision-making.
  • Maintained consistent follow-up with internal and external clients to track loan status and gather necessary information, ensuring seamless workflow.
  • Orchestrated complex calendars, appointments, and high-priority meetings for executives, optimizing time management and scheduling software.
  • Provided proactive administrative support to clients, anticipating needs and managing a variety of administrative functions to enhance customer service experience.
  • Utilized CRM and database systems for data entry, tracking, and reporting, demonstrating technical proficiency in managing large volumes of confidential information.

Education

Bachelor of Science - University Study Business

Western Michigan University-Merze Tate College
Kalamazoo, MI
01.2023

Skills

  • Proactive initiative
  • Adaptability and flexibility
  • Organizational skills
  • Attention to detail
  • Problem solving and critical thinking
  • Written and verbal communication
  • Confidentiality and discretion
  • Tech-savvy mindset
  • Time management
  • Inventory management
  • Travel coordination
  • Expense reporting
  • Microsoft Office and Google Workspace
  • Data management
  • Workflow automation
  • Compliance and safety

Timeline

Flight Attendant Support

Skywest Airlines
07.2023 - Current

Executive Office Assistant

Roman Air Heating and Cooling
03.2021 - 07.2023

Client Advocate Loan Officer Assistant

Rocket Mortgage (Quicken Loans)
09.2019 - 03.2022

Bachelor of Science - University Study Business

Western Michigan University-Merze Tate College