Summary
Overview
Work History
Education
Skills
Timeline
Artelia T. Porter

Artelia T. Porter

Analyst
Temple Hills,USA

Summary

Program analysis professional with strong skills in data evaluation, project analysis, and process improvement. Proven track record in driving results through effective collaboration and adaptability to evolving requirements. Expertise in leveraging analytical tools, problem-solving, and stakeholder communication to deliver impactful solutions. Known for reliability, strategic thinking, and focus on achieving organizational goals.


Overview

21
21
years of professional experience
1
1
Certification

Work History

Management and Program Analyst (Staffing Lead)

FAA/Air Traffic Organization (ATO)/AJM/AJM-2
08.2022 - Current
  • Senior expert analyst, advisor, and team lead for directorate staffing activities.
  • Assist was requirements to build and maintain directorate SharePoint site ensuring staffing information is accurately displayed weekly.
  • Oversee program activities to include recruitment and staffing, performance management, employee recognition and awards, position management, compensation, labor relations, and time and attendance support for a workforce of over 700 employees.
  • Ensure program activities are in compliance with line of business, FAA, and departmental laws.
  • Provide policy and guidance to management and employee service support to employees.
  • Engage with senior management official weekly on personnel decisions and make recommendations on administrative decisions that impact the organization.
  • Coordinate organizational actions items with the ATS groups from ATO, PMO Recruitment and Retention Team, Management Services, and AHR.
  • Develop and maintain tracking reports and dashboards, and systems to keep leadership abreast of staffing targets, personnel actions, employee and managerial probationary periods, open vacancy announcements, retirements, and other personnel related information. The development of the dashboard helped streamline the number of reports distributed and also created a simple place to share information.

Management and Program Analyst (Business Lead)

FAA/Air Traffic Organization (ATO)/AJM/AJM-42
01.2017 - 08.2022
  • Managed and executed program budget over $ 300 million annually for a manager acquisition program.
  • Ensured that the Program Manager and his teams had the resources required to meet program objectives in accordance with Program Business Goals.
  • Provided oversight to a team of contract support to ensure program management actions were complete in accordance with established deadlines, and approved by the Program Manager prior to submission.
  • Conducted the monthly Financial Reviews with program leadership and teams.
  • Coordinated reimbursable agreements with external entities.
  • Provided oversight in the completion of program Resource Planning Documents and completion of program Capital Investment documents for budget annual formulation.
  • Coordinated program White Sheets, Impact Statements, and Fiscal Year Write-ups for budget formulation process.
  • Ensured monthly Earned Value Management (EVM) Data was reviewed and submitted to FAA EVM Focal Point and entered into the OMB Tool.
  • Coordinated and review Service Level Agreements and Statement of works with PM for approval and signature.
  • Ensured Finance Team prepared required Procurement Requests for all program contracts on time.
  • Managed resource requests and coordinate resource activities with program contracts CORs. Also, coordinate rolling wave inputs and changes with contract vehicles to ensure FTEs and hours are communicated accordingly. Work with the management team to clarify resource discrepancies and issues (i.e., charges to incorrect control accounts, charging issues, etc.)
  • Coordinated and provide timely responses to incoming financial drills and data requests, such as SBS CIP write-ups, white sheets, travel plans, Backfill Overtime, and other data calls.
  • Reviewed and approved all financial requests according to policy and appropriation laws. Approved PRs in excess over $10M.
  • Served on Knowledge Sharing Network Change Review Board.
  • Served as COR on ADS-B Inter-Agency Agreement with Volpe Center. Coordinated approval with CFO for Agreement in excess over $10 million.
  • Served as COR on JHU Agreement

Supervisory Management and Program Analyst (A)

ATO Management Services, AJG-P12
Washington, DC
04.2016 - 01.2017
  • Lead a team of professional (that were both local and remote) responsible for providing personnel support to the PMO and the Air Traffic Systems Service Units. Supervised a team of 10 employees.
  • Provided support to the PMO and Air Traffic Services (most largest ATO workforces)
  • Coaching on the job training, performance management, determined awards and recognition for the team, and timecard review and approval
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Handled all employee relations sensitive personnel actions for the programs supported.

Management and Program Analyst (Team Lead)

FAA/ATO/AJG/AJG-P12
Washington, DC
10.2012 - 01.2017
  • Lead a team of professionals in performing daily tasks associated with personnel, staffing, employee recognition, and Age 56 waivers.
  • Provided support to the largest ATO service units AJM and AJT
  • Trained team members in providing excellent customer service and execution of personnel actions and services Serve as a consultant to management and employees for assigned organizations providing guidance and advice on the staffing and recruitment processes, procedures, and regulations in order to expedite the filling of vacant positions.
  • Support customers in developing Job Analysis Tools, position descriptions, as well as other written materials that may be associated with personnel actions.
  • Review team’s work for accuracy and for providing feedback, training, and coaching to enhance work products and services.
  • Input personnel requests into Management Services’ Knowledge Sharing Network (KSN) for tracking and monitoring from initial stage to completion. Provide assistance and training to team members on system inputs and requirements.
  • Coordinate all senior/high level positions for the PMO and Air Traffic Services.
  • Develop, revise, and review standard operating procedures in various program areas.
  • Coordinated personnel transactions with management and corporate HR office for appropriate processing to ensure paperwork completion and documentation of paperwork.
  • Worked closely with the Human Resource office to resolve issues involving policy interpretation and/or processes and procedures.
  • Served in an acting capacity in the absence of the team manager, distributing work assignments, conducting staff meetings, and attending high level meetings and discussions with customers.
  • Participated on workgroups/teams supporting policy and programs.

Management and Program Analyst (Team Lead)

FAA/ATO/AJE/Employee Transaction Team AJE-5
Washington, DC
02.2004 - 05.2012
  • As team lead, Assigned and monitor work assignments for subordinate employees. Set priorities and deadlines for projects and provided mentoring and feedback to support professional growth.
  • Provided input to performance plans and made recommendations on awards and training opportunities.
  • Developed job analysis tools, position descriptions, and other written documents for management.
  • Coordinated Executive Shot Term Incentive Plans, which required meeting with Vice President to determine requirements for each executive, coordinated with Planning offices in preparing te plans, and often helped facilitate getting quarterly updates on plan activities and targets.
  • Coordinated the Organization and Superior Increase process for AJE.
  • Worked with management in establishing executive level positions and L Band positions. Prepared and coordinated organizational change documents
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Ensured program activities were in compliance with line of business, FAA, and departmental laws. Provided policy and guidance to management.
  • Engaged with senior management official on personnel issues and made recommendations on administrative decisions that impacted the organization. Coordinated executive hiring panels.
  • Coordinated critical Administrative Reassignment actions.
  • Coached team members in techniques necessary to complete job tasks.
    Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Customer Service Representative

Norstrom
Washington, DC
05.2011 - 01.2012
  • Provided fast and efficient service to customers in fast past environment.
  • Communicated company rewards program and upcoming events.
  • Received incoming calls and directing to appropriate departments and management.
  • Ensured store was ready and presentable for customers to shop.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

MBA -

WEBSTER UNIVERSITY, Bolling Air Force Base, Washington, DC
01.2001

BA - Business Management

UNIVERSITY OF THE COLUMBIA, Washington, DC
01.1997

High School Diploma - undefined

CRADOCK SENIOR HIGH SCHOOL, Portsmouth, VA
01.1991

Skills

  • Customer Service
  • Detail Oriented
  • Technical Writing
  • Team Building and Training
  • Knowledge SharePoint
  • Proficient in Microsoft Office programs (ie, Word, Excel, PowerPoint, Publisher, One Note)
  • Business process improvement
  • Requirements gathering
  • Risk assessments
  • Budget planning
  • Strategic planning

Timeline

Management and Program Analyst (Staffing Lead) - FAA/Air Traffic Organization (ATO)/AJM/AJM-2
08.2022 - Current
Management and Program Analyst (Business Lead) - FAA/Air Traffic Organization (ATO)/AJM/AJM-42
01.2017 - 08.2022
Supervisory Management and Program Analyst (A) - ATO Management Services, AJG-P12
04.2016 - 01.2017
Management and Program Analyst (Team Lead) - FAA/ATO/AJG/AJG-P12
10.2012 - 01.2017
Customer Service Representative - Norstrom
05.2011 - 01.2012
Management and Program Analyst (Team Lead) - FAA/ATO/AJE/Employee Transaction Team AJE-5
02.2004 - 05.2012
UNIVERSITY OF THE COLUMBIA - BA, Business Management
CRADOCK SENIOR HIGH SCHOOL - High School Diploma,
WEBSTER UNIVERSITY - MBA,

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