Artell Stewart
Gainesville,FL
Summary
Dynamic professional with experience at the City of Gainesville, excelling in administrative coordination and client satisfaction. Proven ability to enhance workflow efficiency and manage financial transactions. Skilled in professional phone communication and adept at fostering teamwork, ensuring a positive environment while delivering exceptional service to diverse clientele.
Overview
18
18
years of professional experience
Work History
Acting Clerk
City Of Gainesville
07.2020 - Current
- Managed daily clerical tasks to ensure smooth office operations.
- Maintained accurate filing systems and organized documentation for easy retrieval.
- Processed incoming and outgoing correspondence promptly and efficiently.
- Assisted in streamlining administrative procedures to enhance workflow efficiency.
- Provided backup break coverage for Dispatcher, as needed.
- Follows RTS policies and procedures for dispatching Transit Operators on assigned routes and schedules, receives and transmits messages on radio and telephone, maintains logs, makes bus assignments and replacements and reports vehicle repair issues to Maintenance.
- Controls gate access for employees and visitors, logs and issues visitor passes.
- Administers leave request forms: accepts, date stamps, reviews to ensure that forms are completed and signed, copies and distributes.
- Monitors the employee sick line.
- Oversees lost and found; receives and logs items, responds to customer and employee inquiries and distributes to the rightful owner.
Transit Operator
City of Gainesville
09.2007 - Current
- Operated transit vehicles safely and efficiently during assigned routes.
- Assisted passengers with boarding, disembarking, and general inquiries.
- Maintained the cleanliness and organization of transit vehicle interiors.
- Monitored traffic conditions to ensure timely arrival at stops.
- Adhered to safety protocols and regulatory guidelines consistently.
- Reported vehicle maintenance issues promptly for timely resolution.
- Communicated effectively with dispatch regarding route changes or delays.
- Engaged with diverse passenger demographics to provide excellent service.
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
Education
Associate of Arts - Mathematics
Santa Fe College
Gainesville, FL12-2009
Skills
- Professional phone communication
- Client satisfaction focus
- Transaction handling
- Financial cash management
- Administrative coordination
Timeline
Acting Clerk
City Of Gainesville
07.2020 - Current
Transit Operator
City of Gainesville
09.2007 - Current
Associate of Arts - Mathematics
Santa Fe College
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