Artem Shein
DANCO CONSTRUCTION INC
Sacramento,CA
14
years of professional experience
Operations and project coordination professional with experience in team supervision, customer service, scheduling, logistics, and day-to-day operations. Recent U.S. construction experience supporting residential window and door installation projects, including crew coordination, customer communication, materials management, and field operations. Previous management experience in automotive sales and service operations. MBA in Business Management with strong organizational, problem-solving, and communication skills.
Work History
Field Operations Coordinator
10 Months- Coordinated residential window and door installation schedules with customers and confirmed appointment times.
- Reviewed project and order information and coordinated with warehouse personnel to confirm product availability and arrange pickups.
- Coordinated crew assignments and additional workers based on project requirements and installation needs.
- Communicated with homeowners throughout installation projects, answered questions, and helped resolve job-site concerns.
- Monitored installation supplies, tools, and equipment to ensure crews were prepared for scheduled projects.
- Coordinated and purchased installation materials and supplies as needed to support field operations.
- Coordinated construction debris removal and disposal following installation projects.
- Monitored company work vehicles and coordinated routine maintenance and service.
- Performed post-installation walkthroughs to verify project completion and identify outstanding issues.
Head of Service Sales
3 Years 3 Months- Managed the sales department responsible for automotive parts, maintenance, repair, and warranty services.
- Supervised sales managers and coordinated day-to-day department operations and workflow.
- Oversaw customer service and sales activities related to parts, repairs, scheduled maintenance, and warranty work.
- Coordinated with service and other departments to ensure customer needs and operational issues were addressed.
- Monitored team performance, assigned priorities, and supported employees in resolving complex customer and operational issues.
- Maintained relationships with key customers and supported the resolution of escalated service concerns.
Sales Supervisor / Head of Sales
2 Years 8 Months- Progressed from Sales Supervisor to Head of Sales, taking on increasing responsibility for team and department performance.
- Supervised sales managers representing multiple automotive brands and coordinated their day-to-day activities.
- Later managed sales operations through supervisors, setting priorities and monitoring team performance.
- Supported sales staff in customer negotiations, complex transactions, and issue resolution.
- Coordinated activities across sales teams and maintained communication between employees and management.
- Trained and supported sales personnel and helped improve sales processes and team performance.
Commercial Vehicle Sales Representative
2 Years 3 Months- Developed new B2B business opportunities for commercial vehicle sales through cold calling and direct outreach to organizations.
- Identified key decision-makers, scheduled meetings, and established relationships with prospective commercial customers.
- Conducted in-person meetings to understand customer needs and present suitable commercial vehicle solutions.
- Maintained long-term relationships with prospective customers and followed up until purchasing needs arose.
- Supported customers throughout the sales process and coordinated communication through completion of transactions.
Field Sales Representative
2 Years 3 Months- Managed a territory of automotive retailers and service businesses, selling motor oils, batteries, automotive fluids, and related products.
- Visited existing customers regularly to collect orders, discuss product needs, and maintain business relationships.
- Identified and developed new B2B customers within the assigned territory.
- Negotiated sales terms and established agreements with new customers.
- Maintained ongoing relationships with customers and supported repeat sales.
Education
MBA - Business Management
Skills
Project & Field Coordination
Scheduling & Crew Coordination
Customer Communication
Field Operations
Materials & Inventory Coordination
Vendor & Warehouse Coordination
Purchasing & Supply Management
Team Supervision
Job-Site Problem Solving
Logistics Coordination
Quality & Completion Walkthroughs
Microsoft Office (Excel
Word
Outlook)
Timeline
Field Operations Coordinator
DANCO CONSTRUCTION INC
10.2025 - 08.2026Read More
Head of Service Sales
AutoResource LLC
09.2019 - 12.2022Read More
Sales Supervisor / Head of Sales
AutoResource LLC
01.2017 - 09.2019Read More
Commercial Vehicle Sales Representative
VostokKomTrans LLC
09.2014 - 12.2016Read More
Field Sales Representative
AutoVector LLC
06.2012 - 09.2014Read More
Bashkir State University
MBA from Business Management
Read More