Artemia Chambers
Renton,Wa
Summary
Customer service professional with over 11 years of experience in hospital environments, excelling in front desk management and patient transport. Demonstrates a forward-thinking approach to enhancing patient care through efficient appointment scheduling and maintaining a welcoming environment. Committed to leveraging exceptional communication and multitasking skills to drive a dynamic team forward and elevate the patient experience.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist / patient transporter
NW kidney center
01.2019 - Current
- Efficiently manage reception area and patient check-ins, ensuring smooth appointment scheduling.
- Coordinate patient transportation, enhancing care experience and ensuring timely arrivals.
- Handle phone communications, maintaining clear and effective interaction with patients and staff.
- Maintain lobby cleanliness, providing a welcoming environment for all visitors.
- Screen and check in guests and patients, ensuring accurate and timely appointment tracking.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Transported patients safely and efficiently between departments, ensuring comfort and care during transfers.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Office Assistant
Mbc Sweeping Company
10.2021 - 04.2025
- Managed office supplies inventory and procurement to ensure operational efficiency.
- Coordinated scheduling for meetings and appointments, optimizing team productivity.
- Assisted in preparing reports and presentations, supporting departmental objectives.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Maintained accurate filing systems for documents and records, enhancing retrieval efficiency.
Patient Transporter
Virginia Mason Medical Center
05.2016 - 11.2019
- Transported patients to appointments via stretcher or wheelchair, ensuring timely and safe arrival.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients and medical equipment efficiently throughout facility, ensuring timely access to care.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Assisted in patient transfers, utilizing proper lifting techniques to minimize injury risk.
- Monitored and reported changes in patient conditions during transport, facilitating timely medical responses.
- Transported patients safely between departments, ensuring comfort and confidentiality.
Education
High school or equivalent - basic studies
Rainier Beach High School
Seattle, WA06.1995
Skills
- Hospital Experience )
- Front Desk (Experienced)
- Data Entry (Experienced)
- Multi-tasking (Experienced)
- Customer service (Experienced)
- Time management
- Positive attitude
- Customer service
Additional information
- Work Experience, Customer Service/ receptionist/ patient Representative
- Answer and make out going phone call's, screen and check guest and patients in for appointment, clean and maintain the up keep of the lobby. Transport patients to there schedule appointments by wheelchair.
- Work Experience, Environmental Services Technician
- Preform cleaning such as vacuuming, empty trash, mop floors, dust, clean bathrooms, office's, patient room's, & Maintained supplies used for cleaning.
- Work Experience, Transporter
- Take patients to their appointments by stretcher or wheelchair in a timely manner.
Timeline
Office Assistant
Mbc Sweeping Company
10.2021 - 04.2025
Front Desk Receptionist / patient transporter
NW kidney center
01.2019 - Current
Patient Transporter
Virginia Mason Medical Center
05.2016 - 11.2019
High school or equivalent - basic studies
Rainier Beach High School
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