Artemio Perez
Williston,ND
Summary
Developed technical proficiency and problem-solving skills in fast-paced operational environment. Adaptable and skilled in managing complex tasks, ensuring efficiency, and maintaining high-quality standards. Seeking to leverage transferrable skills to excel in new professional challenge.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Office Specialist 2 (Bilingual Spanish)
Multnomah County Health Department
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
- Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
Patient Access Representative
Kaiser Permanente
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Resolved customer complaints using established follow-up procedures.
- Trained new staff on filing, phone etiquette and other office duties.
Fracking Water Heater Operator
HYDRUS ENERGY & ENVIRONMENT SOLUTIONS
06.2022 - 01.2025
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Collaborated with other departments to optimize production workflows.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Kennewick High School
Kennewick, WAAssociate of Science - Health Administration
Portland Community College
Portland, ORSkills
- Proficient in Prioritizing Tasks
- Analytical Problem Solving
- Expertise in Office Administration
- Expertise in Records Organization
- Time management
- Verbal and written communication
- Valid Driver's license
- Relationship building
- Strong problem solver
- Prioritizing work
- Scheduling appointments
- Medical terminology
- Meticulous attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- CPR/AED/PEC Certification
- First Aid Certification
- ND Driver's License
- One Basin
- XTO Energy Risk Orientation
- H2S Clear/SLS/OSHA 10
- Hazmat Training
- One Call 811
- High Risk Orientation
- Field Contractor EH&S Orientation
- Confined Space
- OSHA Lockout Tagout Certification
- National Association of Healthcare Access Management Certified (NAHAM)
- Patient Access Courses
- CHAA Certified
- CHAM CertiCertified
Timeline
Fracking Water Heater Operator
HYDRUS ENERGY & ENVIRONMENT SOLUTIONS
06.2022 - 01.2025
- CPR/AED/PEC Certification
- First Aid Certification
- ND Driver's License
- One Basin
- XTO Energy Risk Orientation
- H2S Clear/SLS/OSHA 10
- Hazmat Training
- One Call 811
- High Risk Orientation
- Field Contractor EH&S Orientation
- Confined Space
- OSHA Lockout Tagout Certification
- National Association of Healthcare Access Management Certified (NAHAM)
- Patient Access Courses
- CHAA Certified
- CHAM CertiCertified
Office Specialist 2 (Bilingual Spanish)
Multnomah County Health Department
Patient Access Representative
Kaiser Permanente
High School Diploma -
Kennewick High School
Associate of Science - Health Administration
Portland Community College
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