Summary
Overview
Work History
Education
Skills
Accomplishments
Recognized as Partner of the Quarter 3 times
Timeline
Generic

Artemis Burnett

Columbus

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Starbucks
11.2020 - Current
  • Completed store opening and closing procedures.
  • Effectively performed safe cash-handling procedures and kept store funds secure at all times.
  • Resolved customer complaints and disputes between employees.
  • Positioned and supervised employees in key areas throughout shift to optimize productivity and maintain customer service levels.
  • Taught employees upselling techniques to meet revenue targets.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Cultivated a collaborative work environment by recognizing employees for their hard work.

Service Member

United States Army National Guard
07.2018 - 11.2022
  • Attended Basic Training January 2019-May 2019 to become a Culinary Specialist.
  • Assisted in the planning and execution of large-scale events, ensuring smooth operations while adhering to strict deadlines.
  • Prepared full meals for anywhere between 200-1,000 soldiers with the cooking team.
  • Followed direct orders from the chain of command at all times.
  • Worked with fellow soldiers and leadership to stay mission-ready at all times.
  • Maintained good mental and physical health at all times in order to meet and exceed expectations.

Selling Associate

Victoria's Secret & PINK
11.2017 - 12.2018
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments, and packaged products in a stylish manner to leave with the customer.
  • Sold various products by explaining unique features and educating customers on proper wear.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered customer questions with up-to-date knowledge of sales and promotions.

Education

Bachelor of Arts - Spanish

Ohio Northern University
05.2022

Master of Arts - Elementary Education

Western Governors University
Online
02-2026

Skills

  • Customer Service
  • Inventory Management Software
  • Employee training and Staff Management
  • Cash Handling
  • Customer-oriented
  • Team Collaboration and Leadership
  • Conflict resolution techniques
  • Ongoing Coaching and Mentoring

Accomplishments

  • Promoted from Barista to Shift Supervisor, in less than 3-months due to initiative and leadership qualities.
  • Recognized as Partner of the Quarter for outstanding performance and team contributions within.

Recognized as Partner of the Quarter 3 times

Nominated by my peers and General Manager for outstanding work and leadership skills. Won by majority vote three times during my career at Starbucks. Most recently recognized as POQ this past April. 

Timeline

Shift Supervisor

Starbucks
11.2020 - Current

Service Member

United States Army National Guard
07.2018 - 11.2022

Selling Associate

Victoria's Secret & PINK
11.2017 - 12.2018

Bachelor of Arts - Spanish

Ohio Northern University

Master of Arts - Elementary Education

Western Governors University

Similar Profiles

CREATE PROFILE