ARTENT ALGEE
El Paso
Summary
Contributing over 25 years' experience in Insurance Medical Underwriting in which I have acquired the knowledge and skills necessary to obtain a Senior level position.
Overview
28
28
years of professional experience
Work History
Senior Life Health Underwriter
Country Financial Insurance
Bloomington
01.2023 - Current
- Interpreted underwriting guidelines and assessed risks according to company policies.
- Provided recommendations for risk management and insurance coverage.
- Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.
- Conducted accurate and thorough risk selection with proper classification of insureds.
- Conducted comprehensive analysis and evaluated risk to control underwriting loss.
- Utilized diverse data tools and processes to analyze, interpret and manage data.
- Trained junior underwriters and support staff in underwriting processes and policies.
- Analyzed financial information including income, assets, liabilities and credit history of applicants.
- Participated in regular training sessions regarding updates in relevant laws or regulations.
- Applied rating to encourage safe, profitable distribution of risks.
- Wrote to field representatives, medical personnel or others to obtain further information or explain company underwriting policies.
- Recognized by management for providing exceptional customer service.
Lead Medical Underwriter
The Standard Insurance Company
07.2020 - 12.2022
- Leader and mentor for team
- Regarded by team, department, and division as a subject matter expert
- Provide backup for department Directors
- Work collaboratively with team leadership to manage daily workflow and contribute to division plans/strategies
- Manage team training and development; oversee quality audit program; responsible for the timely completion of all required reporting; and represent team leadership in cross-departmental meetings
- Embrace and champion continuous improvement and empower individual contributors to problem solve and improve processes
- Consult with Medical Directors, attorneys, and senior leadership
- Analyze and evaluate medical information to make appropriate risk based decisions on cases of the highest level of complexity
- Make decisions on insurance request of higher coverage amounts
- Resolve customer concerns/complaints that have been escalated
- Represent company in legal underwriting matters
- Make recommendations regarding cases involving rescinding coverage or contestable claims
- Organize and facilitate team meetings and training
- Minimal to no supervision required
Senior Medical Underwriter
The Standard Insurance Company
12.2008 - 07.2020
- Assess medical information and make appropriate underwriting decisions by analysis of medical, legal, and other information
- Communicate with proposed insured, Medical Director, attorneys, outside departments, vendors, and reinsurers to obtain necessary information for underwriting and department training
- Review medical records and make recommendations on cases involving rescissions or contestable claims
- Represent The Standard in legal Medical Underwriting matters as required
- Train Underwriters on process/procedures and recognizing various medical ailments, conditions, and medications
- Audit Underwriters for quality control and training opportunities
- Daily one on one mentoring, feedback, and training of team members
- Available to answer complex underwriting questions and escalated phone calls
- Created team building strategies and team goals to expedite daily workflow
- Developed training program and materials for facilitating formal trainings
- Facilitated numerous presentations to discuss medical ailments and underwriting
- Highly respected and viewed as an informal leader by team members
Medical Underwriter
The Standard Insurance Company
08.2005 - 12.2008
Associate Medical Underwriter
The Standard Insurance Company
03.2000 - 08.2005
Lead Medical Underwriting Assistant
The Standard Insurance Company
08.2000 - 03.2000
Disability Benefits Coordinator
The Standard Insurance Company
05.1997 - 08.1998
Education
Leader School/Master Class - Leadership Formation, Leadership Investment, Leader Presentation, Leader Reproduction
Leadership Master Class
05.2021
Six Sigma Lean Yellow Belt Certification - Lean Six Sigma Methodology (White & Yellow Belt)
SixSigma.us
02.2020
Office Occupations Certificate -
Vocational Village High School
06.1994
Skills
- Supervisory Experience
- Expert-Level Knowledge of Medical Records
- Expert-Level Knowledge of Medical Conditions
- Research
- Analysis
- Medical Correspondence
- Medical Terminology
- Policy
- Compliance
- Staff Training
- Mentoring
- Development
- Six Sigma Lean
- Proficient in Microsoft Office Suite
- Proficient in Google Applications
- Proficient in LifeSuite/UnderwritingPro
- Proficient in Workplace XT
- Proficient in TEAMS
- Proficient in SharePoint
- Risk assessment
- Data analysis
- Financial analysis
- Regulatory compliance
- Team leadership
- Customer service
- Training and development
- Medical underwriting
- Communication skills
- Problem solving
- Decision making
- Process improvement
- Trend analysis
- Risk mitigation
- Data interpretation
- Policy interpretation
- Quality assurance
Education Training And Certifications
- Leader School/Master Class, Leadership Master Class, 05/01/20, 05/01/21
- SixSigma.us, Six Sigma Lean Yellow Belt Certification, 02/01/20
- Business Acumen Interactive Course On-site at The Standard, 10/01/19
- Presentation Skills Series On-site at The Standard, 06/01/19
- Communication Skills Series On-site at The Standard, 06/01/19
- Vocational Village High School, Office Occupations Certificate, 06/01/94
Qualifications And Capabilities
- Interpersonal Communication (verbal/written)
- Leadership & Supervisory Experience
- Expert-Level Knowledge of Medical Records/Conditions
- Research & Analysis
- Medical Correspondence & Terminology
- Policy & Compliance
- Staff Training/Mentoring & Development
- Six Sigma Lean Trained
- Proficient in Microsoft Office Suite, Google Applications, OMAR, ASAP, Workplace XT, TEAMS, SharePoint.
Timeline
Senior Life Health Underwriter
Country Financial Insurance
01.2023 - Current
Lead Medical Underwriter
The Standard Insurance Company
07.2020 - 12.2022
Senior Medical Underwriter
The Standard Insurance Company
12.2008 - 07.2020
Medical Underwriter
The Standard Insurance Company
08.2005 - 12.2008
Lead Medical Underwriting Assistant
The Standard Insurance Company
08.2000 - 03.2000
Associate Medical Underwriter
The Standard Insurance Company
03.2000 - 08.2005
Disability Benefits Coordinator
The Standard Insurance Company
05.1997 - 08.1998
Leader School/Master Class - Leadership Formation, Leadership Investment, Leader Presentation, Leader Reproduction
Leadership Master Class
Six Sigma Lean Yellow Belt Certification - Lean Six Sigma Methodology (White & Yellow Belt)
SixSigma.us
Office Occupations Certificate -
Vocational Village High School