Summary
Overview
Work History
Education
Skills
Timeline
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Arteshia Lawson

Cleveland,OH

Summary

Professional administrative specialist with strong organizational, office administration and customer service. Proven ability to maintain confidentiality and compliance with HIPAA guidelines while enhancing team efficiency. Skilled in multi-line phone systems and organization, contributing to a positive work environment and supporting patient care initiatives.

Overview

8
8
years of professional experience

Work History

CICU Secretary

University Hospitals of Cleveland
05.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained daily report documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Patient Care Assistant

Select Medical Specialty Hospital— 2021-Present
12.2021 - 04.2022
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
  • Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.

Direct Support Professional

Rosemary Centers Direct Support Professional
02.2017 - 09.2020
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Transported clients to medical and dental appointments to provide support.

Education

John Marshall -High School Diploma
Cleveland, OH

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Multi-line phone systems
  • Supply ordering and restocking
  • HIPAA guideline compliance

Timeline

CICU Secretary

University Hospitals of Cleveland
05.2023 - Current

Patient Care Assistant

Select Medical Specialty Hospital— 2021-Present
12.2021 - 04.2022

Direct Support Professional

Rosemary Centers Direct Support Professional
02.2017 - 09.2020

John Marshall -High School Diploma

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Arteshia Lawson