Arthur Ahlswede
Mountain View,CA
Summary
Courteous personal trainer, fitness Manager, sales associate proudly offering over 11 years' experience in project management, working with team members to help reach goals an promote collaboration. Ready to start a new chapter and new Enthusiastic leader willing to find the best solutions to issues. Committed to delivering a high level of service to each and every individual. Hardworking and reliable customer service with strong ability in sales and communication. Customer service-oriented offering expertise in improving overall business revenues through active client engagement. A valuable and committed professional with a background in sales and overseeing highly competent team members. Im ready to take on a role where a strong work ethic and pleasant demeanor will be appreciated.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Personal Trainer
24 Hour Fitness
Sunnyvale, CA
03.2009 - 01.2025
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
- Communicated with clients to determine goals and performed client assessments.
- Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
- Created individual workout routines based on member fitness level.
- Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Assisted clients with developing reasonable diets and nutritional guidelines.
Assistant Fitness Manager
24 Hour Fitness
Willow Glen, CA
02.2013 - 07.2017
- Supervised a team of trainers and instructors to ensure quality customer service was provided at all times.
- Resolved any customer complaints or issues promptly and efficiently.
- Developed a comprehensive training program for all employees.
- Recruited, interviewed and trained new staff members as needed.
- Collaborated with other professionals in developing innovative programs that meet clients' needs.
- Coordinated promotional campaigns for membership packages and other services offered by the facility.
- Analyzed budget reports on a monthly basis to identify areas for cost savings or revenue growth opportunities.
- Conducted regular performance reviews with staff members to provide feedback on job performance.
- Maintained accurate records of membership sales, billing and receivables.
- Provided excellent customer service to ensure client satisfaction.
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support, and assistance whenever it was needed.
- Encouraged employees to voice concerns and share opinions without fear of reprisal, promoting positive and conducive working environment.
- Achieved or exceeded financial and personal training goals consistently.
Plumber
hollandsworth plumbing
Sunnyvale, CA
01.2005 - 05.2007
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Followed safety protocols while working in hazardous environments such as septic tanks or gas lines.
- Calculated costs associated with labor and materials needed for each project.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
- Cut openings in walls or floors to accommodate pipes and fittings.
Nursery Assistant
sunrise nursery
Captain Cook, HI
02.2004 - 11.2005
- Assisted customers in selecting plants, flowers, and shrubs for their garden needs.
- Mixed soils and other ingredients together according to specific recipes for different types of plants.
- Operated cash registers accurately during checkout process.
- Delivered purchased products to customers' vehicles safely upon request.
- Ensured that all safety regulations were followed while working with hazardous materials such as pesticides or fertilizers.
- Organized the nursery area according to product type for easy customer access.
- Created displays to promote seasonal products within the store environment.
- Responded promptly to customer inquiries about available products or services.
- Kept records of plant sales data including prices, quantities sold.
- Inspected plants regularly to ensure quality standards were met.
- Loaded and unloaded delivery trucks with new inventory items.
Education
Bachelor of Science - Kinesiology
San Jose State University
San Jose, CA01-2010
Skills
- Motivational
- Meeting participation
- Verbal and written communication
- Telephone etiquette
- Employee performance assessment
- Individualized education
- Client Engagement
- Friendly, positive attitude
- Relationship building
- Organization
- Work ethic
- Working collaboratively
- Member support
- Goal setting and planning
Certification
- NASM PES
- NASM CPT
- ISAA CPT
Timeline
Assistant Fitness Manager
24 Hour Fitness
02.2013 - 07.2017
Personal Trainer
24 Hour Fitness
03.2009 - 01.2025
Plumber
hollandsworth plumbing
01.2005 - 05.2007
Nursery Assistant
sunrise nursery
02.2004 - 11.2005
Bachelor of Science - Kinesiology
San Jose State University