Hi, I’m
Jovonn Alexander
West Haverstraw,NY
Summary
A detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
years of professional experience
Work History
Hillcrest Point Apts. Owners Corp
Property Manager
06.2021 - Current
Job overview
- Handled shareholder complaints promptly and appropriately, calling in repairmen, contractors, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent shareholders and tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
- Maintained operational facilities for potential shareholders by organizing regular maintenance, major repairs, and capital improvement projects.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Administered operations to handle needs of more than 500 tenants across 296 property units
Estes
Asset Recovery Manager
05.2019 - 05.2021
Job overview
- Trained and mentored new employees on collection methods, documentation requirements, and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched and corrected discrepancies and customer concerns.
- Created daily and weekly cash reports for accounting management.
- Coded and entered at least 100 invoices each day into in-house accounting software
Education
Spring Valley High School, Spring Valley, NY
High School Diploma
06.1998
Skills
- Multi-Family Property Management
- Building Operations
- New Construction
- Administrative Leadership
- Microsoft Office
- Property Management Software Understanding
- Preventive Maintenance
- Maintenance Knowledge
- Exceptional Oral and Written Communication Skills
- Landscaping and Grounds Maintenance
- Effective Planning
- Rent Collection
Photography, Film. Music
Multi-platinum music producer and award-winning radio producer Freelance photographer and videographer.
Timeline
Property Manager
Hillcrest Point Apts. Owners Corp
06.2021 - Current
Asset Recovery Manager
Estes
05.2019 - 05.2021
Spring Valley High School
High School Diploma
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