Arthur Andrade

Mainly correcting undeliverable packages the Drivers bring back to the hub for example bad addresses, need apt/suite, refused, will calls ,etc. Also basic computer use researching shipper/receiver address information.

I also do my best to mentor most of the new driver’s to help them slow the game down be a little more efficient and above all have a safe and long career.

• Conducted regular employee training sessions on workplace safety rules and regulations.
• Identified potential hazards in the workplace and took appropriate action to eliminate them.
• Investigated accidents, incidents, and near-misses to identify root causes of unsafe conditions or behaviors.
• Provided guidance on safe work practices to employees at all levels of the organization.
• Organized periodic inspections of facilities, tools, and equipment to ensure they are safe for use.
• Conducted safety audits on a regular basis to assess compliance with established policies and procedures.
• Collaborated with management teams in identifying areas where additional safety training may be needed.
• Maintained records of all safety-related incidents, including those reported by employees.
• Encouraged workers' participation in creating a culture of safety throughout the company.
• Conducted safety briefings at beginning and end of shifts to inform crews of daily task safety hazards.
• Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
• Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.

• Supervised and coordinated the daily delivery activities of drivers to ensure timely, accurate and efficient deliveries.
• Ensured that all vehicles were maintained in a safe condition, adhering to company policies and procedures.
• Conducted regular performance reviews for drivers, providing feedback on areas for improvement and setting goals.
• Monitored driver's compliance with safety regulations and traffic laws when driving company vehicles.
• Trained new hires on proper loading techniques, route planning, customer service standards and vehicle maintenance requirements.
• Communicated regularly with customers regarding their orders, including order status updates, arrival times and any additional services needed.
• Investigated any reported accidents or incidents involving company vehicles or personnel while on duty.
• Provided guidance to staff members who are struggling with certain tasks or responsibilities related to their job duties.
• Resolved conflicts between customers or vendors arising from late deliveries or incorrect orders delivered.
• Organized routes for drivers based on customer demand and availability of resources like trucks and personnel.
• Created reports detailing the number of deliveries made each day as well as any delays experienced due to weather conditions or traffic congestion.
• Collaborated with upper management teams in order to develop long-term plans for improving customer satisfaction levels.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Obeyed traffic laws and follow established traffic and transportation procedures.
• Utilized street maps to plan and determine most efficient routes.
• Loaded trucks and safely secured merchandise to prevent damage during transportation.
• Navigated routes with relevant map programs and GPS systems.
• Delivered rush merchandise on tight schedules to meet customer targets.

• Obeyed traffic laws and follow established traffic and transportation procedures.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
• Verified deliveries against shipping instructions prior to delivering to customers.
• Checked shipping papers to determine nature of load and presence of hazardous materials.
• Loaded trucks and safely secured merchandise to prevent damage during transportation.
• Processed payments by accepting cash, checks and credit card payments.
• Recorded pertinent delivery information needed for accurate tracking.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Submitted receipts and money received from deliveries at end of each shift.
• Operated forklifts, hand trucks and pallet jacks to load and unload vehicles.
• Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
• Maintained safe driving habits to protect property and general public on roadways.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
• Handled merchandise in accordance with product handling standards.
• Utilized street maps to plan and determine most efficient routes.
• Performed deliveries throughout greater [Type] area.
• Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Maximized schedule efficiency and personal use of time by planning optimal routes.
• Retained valid proof of insurance and registration in vehicles.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Notified customers of delays to decrease calls to support.
• Answered customer questions regarding shipments.
• Determined optimal routes based on GPS application information and knowledge of local routes.
• Contacted customers prior to delivery to coordinate delivery times.
• Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
• Lifted freight and other objects of various shapes, sizes and weights up to 150 pounds.
• Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
• Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
• Conducted pre-inspections to keep trucks reliable and well-maintained.
• Maintained dozens long-term customer accounts worth over $[Amount] through exceptional customer service.
• Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
• Obtained receipts or signatures for delivered goods, collecting payment for services when required.
• Applied defensive driving and safety techniques to prevent accidents.
• Completed daily pre-trip inspection checklist before first delivery.
• Navigated and operated box trucks to deliver products and materials.
• Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
• Submitted accurate invoices, shipping paperwork and logs to support timely record-keeping.
• Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
• Obtained signatures needed to complete and process paperwork.
• Processed shipment documents neatly and efficiently for each load.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Obtained and maintained proper delivery authorization and pickup documentation.

• Loaded and unloaded materials by hand or with equipment to help team meet work demands.
• Scanned [Number] packages per day to verify proper shipping information.
• Assisted sorters by loading trucks with assigned packages for routes.
• Juggled shift duties, prioritizing immediate tasks to streamline operations.
• Followed customer instructions about placement of items and special considerations for handling.
• Used scanners to track parcel information, condition or receipt.