Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information

ARTHUR A. VARGAS

U.S. Army
Colorado Springs,CO
1
Certification
2027
years of professional experience

Dynamic operations and team leadership professional with over 20 years of U.S. Army leadership experience and six years in HVAC installation, maintenance, and technician supervision. Proven ability to lead teams of up to 100 personnel, coordinate daily operations, and manage resources exceeding $25 million. Expertise in workforce planning, logistics, technical troubleshooting, and safety-focused operations, with a strong commitment to optimizing workflows and driving efficiency. Recognized for reliability and effective leadership in high-pressure situations, fostering team collaboration to achieve measurable results while adapting seamlessly to changing needs and environments.

Work History

Senior Operations Manager | Reception & Integration

1 Year 10 Months
U.S. Army | 01.2025 - Current
  • Directed daily operations for organization processing 50 new personnel monthly, ensuring smooth integration and support.
  • Coordinate personnel for scheduling, work assignments, training, accountability, and organizational readiness.
  • Aligned personnel and operational resources to enhance workflows and ensure timely completion of organizational requirements.
  • Communicated priorities, established performance expectations, and resolved operational challenges to maintain operational effectiveness.
  • Directed daily operations to align unit readiness, mission requirements, and command priorities.
  • Coordinated logistics, personnel, and resource allocation to sustain continuous operational support.

Information Technology Supervisor

2 Years
U.S. Army | 01.2023 - 01.2025
  • Supervised 25 IT professionals supporting technology operations and service delivery for an organization serving more than 300 users.
  • Coordinated workloads, personnel assignments, equipment management, and service requirements to optimize technology operations.
  • Ensured equipment accountability and compliance with cybersecurity and organizational standards to safeguard organizational assets.
  • Resolved operational issues and streamlined support processes to enhance service continuity and team effectiveness.

Senior Operations Manager

1 Year
U.S. Army | 01.2022 - 01.2023
  • Advised senior leaders on workforce management, operational planning, and process improvements.
  • Planned operational activities, aligning personnel and resources with organizational priorities to enhance operational effectiveness.
  • Advised senior leaders on workforce management and operational planning, identifying process improvements to optimize resource utilization.
  • Maintained performance expectations and accountability across multiple teams, ensuring alignment with organizational goals and standards.

Operations Manager

2 Years
U.S. Army | 01.2020 - 01.2022
  • Managed daily operations for more than 40 personnel, coordinating schedules, assignments, training, and workforce development.
  • Coordinated logistics, maintenance, and equipment readiness to ensure seamless operations.
  • Monitored team performance and addressed operational challenges to maintain established standards.
  • Coached and mentored personnel, enhancing individual performance and overall team effectiveness.

Talent Acquisition & Recruiting Specialist

3 Years
U.S. Army | 01.2017 - 01.2020
  • Recruited, interviewed, and mentored applicants while consistently exceeding recruiting goals and ranking among the region's top recruiters.
  • Established recruiting partnerships by developing relationships with schools, community organizations, and local businesses.
  • Coordinated outreach activities and managed candidate engagement, ensuring accountability throughout recruiting process.
  • Earned Gold Recruiter Badge, Meritorious Service Medal, and Military Outstanding Volunteer Service Medal for exceptional performance.

Operations Manager

5 Years
U.S. Army | 01.2012 - 01.2017
  • Directed daily operations for more than 40 personnel, coordinating schedules, training, equipment accountability, maintenance requirements, and readiness activities.
  • Coordinated personnel and resources to fulfill operational requirements and meet established deadlines.
  • Mentored and coached team members, enhancing skills and performance through structured feedback and management.
  • Promoted accountability and teamwork, ensuring adherence to established procedures for operational success.

Operations Supervisor

3 Years
U.S. Army | 01.2009 - 01.2012
  • Supervised eight-person team, assigned workloads, monitored performance to meet daily objectives.
  • Coordinated team activities, clarified responsibilities and priorities, ensuring alignment with performance expectations.
  • Supervised daily operations, aligning personnel assignments with mission requirements and readiness standards.
  • Coordinated training schedules, ensuring Soldiers met qualification and compliance requirements.
  • Monitored supply and equipment availability, supporting uninterrupted operational execution.

Team Supervisor

2 Years
U.S. Army | 01.2007 - 01.2009
  • Supervised and mentored four-person team, coordinating daily activities, training, and equipment readiness to enhance team performance.
  • Fostered collaboration among team members to enhance productivity and cohesion.
  • Supervised daily team operations, ensuring mission readiness, safety compliance, and task completion
  • Coordinated personnel schedules, work assignments, and shift coverage to maintain steady operations
  • Trained team members on standard procedures, equipment use, and performance expectations

Lead HVAC Technician

7 Years
Regional Heating & Air Conditioning | 2000 - 01.2007
  • Supervised installation, maintenance, and repair of residential and commercial HVAC systems, ensuring optimal system performance and customer satisfaction.
  • Coordinated service work and installation projects, achieving timely completion and maintaining high standards of quality and customer service.
  • Trained technicians in troubleshooting, repair procedures, and safe work practices, enhancing team skill sets and operational safety.
  • Trained technicians in troubleshooting, repair procedures, equipment operation, and safe work practices.
  • Monitored work quality and reinforced compliance with applicable safety requirements and technical standards.
  • Communicated with customers regarding service needs, equipment conditions, and recommended repairs.

Education

Associate of Arts - General Studies

American Military University | Charles Town | 01-2027
  • In Progress
  • Projected completion, Spring 2027

Skills

Operational management
Staff management
Staff workforce planning
Team development
Strategic operational planning
Process enhancement
Data analysis expertise
Talent acquisition sourcing
Quality assurance procedures
Effective organizational accountability
Military leadership experience
Results-driven team leadership
IT management
Efficient resource allocation
HVAC team supervision
International deployment experience

Certification

  • Comp TIA Security+
  • Certified Master Resilience Trainer
  • Certified Equal Opportunity Advisor
  • Active Secret Security Clearance
  • Valid Driver's License

Timeline

Senior Operations Manager | Reception & Integration

U.S. Army
01.2025 - CurrentRead More

Information Technology Supervisor

U.S. Army
01.2023 - 01.2025Read More

Senior Operations Manager

U.S. Army
01.2022 - 01.2023Read More

Operations Manager

U.S. Army
01.2020 - 01.2022Read More

Talent Acquisition & Recruiting Specialist

U.S. Army
01.2017 - 01.2020Read More

Operations Manager

U.S. Army
01.2012 - 01.2017Read More

Operations Supervisor

U.S. Army
01.2009 - 01.2012Read More

Team Supervisor

U.S. Army
01.2007 - 01.2009Read More

Lead HVAC Technician

Regional Heating & Air Conditioning
2000 - 01.2007Read More

American Military University

Associate of Arts from General Studies
Read More

Personal Information

Driving License: Valid Driver's License

ARTHUR A. VARGAS