Arthur Bedolla
Yakima
Summary
Accomplished Parts Manager with a proven track record at Central Washington RV, adept in inventory management and customer service. Spearheaded a department reorganization, enhancing efficiency and inventory accuracy. Excelled in building supplier relationships at Adventurer Manufacturing, achieving significant procurement cost reductions. Skilled in invoice processing and known for exceptional interpersonal abilities, consistently delivering positive outcomes and cost savings.
Overview
25
25
years of professional experience
Work History
Parts Manager
Central Washington RV
05.2023 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Buyer
Adventurer Manufacturing
04.2014 - 03.2023
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Customer Service Representative
Lee Peterson Motors
02.2011 - 04.2014
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
Customer Support Specialist
Western RV
01.2000 - 03.2008
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Education
GED -
Toppenish Alterntive
Toppenish, WA06-1999
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Stock management
Timeline
Parts Manager
Central Washington RV
05.2023 - Current
Buyer
Adventurer Manufacturing
04.2014 - 03.2023
Customer Service Representative
Lee Peterson Motors
02.2011 - 04.2014
Customer Support Specialist
Western RV
01.2000 - 03.2008
GED -
Toppenish Alterntive
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