Arthur F. Bittel III
Providence Forge,VA
Summary
Experienced sales professional with expertise in operations, sales, customer management, 3PL, and freight forwarding. Proven track record from Operational to Executive levels. Adaptable to new software and technology, adept at handling sensitive information. Comfortable in team player and leadership roles, excels at problem-solving under pressure with a sense of humor.
Overview
23
23
years of professional experience
Work History
Account Manager
A. Duie Pyle, Inc.
04.2022 - Current
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Developed customized account plans for clients to help them achieve their business goals.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
- Introduced A. Duie Pyle to new market - Virginia.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Maintained current knowledge of evolving changes in marketplace.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Account Manager
A. Duie Pyle, Inc.
07.2020 - 04.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
Account Executive
YRCW
10.2013 - 07.2020
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Licensed Authorized Agent
AFLAC of New York
01.2013 - 10.2013
- Delivered comprehensive training programs for new employees, improving performance levels across the team.
- Enhanced company reputation through active participation in community events and professional networking opportunities.
- Identified potential gaps in coverage by reviewing existing policies thoroughly, recommending appropriate solutions when needed.
- Implemented cross-selling techniques to increase revenues from existing clientele while maintaining strong client relationships.
- Organized client files and records for easy access and retrieval, facilitating efficient communication between agents and clients.
Nissan Certified Car Sales Representative
FUCCILLO Automotive Group, Nissan
07.2012 - 10.2012
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Set and achieved company defined sales goals.
Vice President
Shuttle Logistics, INC.
06.2010 - 12.2011
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Station Manager – National Account Manager
The Shaker Group, Inc.
08.2002 - 06.2010
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Improved station efficiency by implementing new operational strategies and streamlining processes.
- Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
Education
Bachelor’s Degree - Economics and Business Administration
Lafayette College
Easton, PASkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Relationship building
- Account development
- Territory management
- CRM proficiency
- Customer satisfaction
Additional Information - Summary
Authored S.O.P.’s
- Managed Vendors
- Developed Reports
- Capital Purchases
- Marketing & Sales
- Extensive trade show experience
- Researched, & Selected New Real Estate
Computer Experience
- Microsoft Word
- Microsoft Outlook
- Microsoft Dynamics
- Microsoft Excel
- ACT
- Prophesy
- Microsoft PowerPoint
- Salesforce.com
Timeline
Account Manager
A. Duie Pyle, Inc.
04.2022 - Current
Account Manager
A. Duie Pyle, Inc.
07.2020 - 04.2022
Account Executive
YRCW
10.2013 - 07.2020
Licensed Authorized Agent
AFLAC of New York
01.2013 - 10.2013
Nissan Certified Car Sales Representative
FUCCILLO Automotive Group, Nissan
07.2012 - 10.2012
Vice President
Shuttle Logistics, INC.
06.2010 - 12.2011
Station Manager – National Account Manager
The Shaker Group, Inc.
08.2002 - 06.2010
Bachelor’s Degree - Economics and Business Administration
Lafayette College
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