Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Aprio
01.2025 - 04.2025
Handled incoming and outgoing communications, including phone calls, and email, ensuring timely and professional responses.
Delicately prepared and organized client documents, maintain office filing systems, both physical and digital, improving efficiency and accessibility.
Setup and organize conference rooms for scheduled meetings and events, building relationships with team and clients.
Collaborated and provided exceptional administrative support to department heads and staff, reducing workload by 30%.
Monitored office supply inventory, ordering necessary materials and ensuring that supplies are stocked in designated areas.
Bank Teller
Wells Fargo
04.2023 - 01.2025
Provided efficient customer service by processing financial transactions such as deposits, withdrawals, and account transfers, ensuring compliance with all banking regulations.
Accurately managed cash drawers, balance daily transactions, and reconciled discrepancies to maintain accurate records.
Maintained a NPS of 80% and higher by providing excellent service to customer base.
Coordinated all calendar appointments for financial reviews, account openings and adjustments per month.
Proactively resolved customer issues, including account errors and fraud alerts, while upholding confidentiality and professionalism.
Receptionist
Peachtree Medical Clinic
06.2021 - 03.2023
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Kept reception area clean and neat to give visitors positive first impression.
Maintained confidentiality of information regarding clients and company.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled client appointments for staff teams.
Operations Administrator
Frazier & Deeter
01.2020 - 05.2021
Expertly orchestrated complex schedules for multiple partners, including high-stakes meetings, travel, and events.
Cultivated robust client relationships, acting as the primary liaison for inquiries and communications.
Crafted, proofread, and disseminated correspondence and invoices with meticulous attention to confidentiality.
Revamped office operations, enhancing communication and automating tasks for greater efficiency.
Achieved a 25% reduction in scheduling conflicts through strategic calendar management.