Arthur Cardella
Food And Beverage Service Industry
Clearwater,FL
Summary
An enthusiastic, highly dependable experienced food and beverage professional offering 15 years of solid reliable work ethic, experienced server trainer, with a diligent management background. Have been working at award winning top destinations, Wine Spectator awards, and top 100 restaurant locations across the country for over 5 years now so very equipped and prepared for the challenging work, dedication, and promoting teamwork necessary for a prominent high-end cliental position. I thrive in a pristine environment, meeting new people and making lasting experiences for the guests, along with taking pride in my work as an efficient team member that brings a relentless arduous work attitude.
Currently hold a Level 1 Sommelier Certified, working on my Level 2, with extensive wine and cocktail knowledge with superior work ethic.
Also, have over 15 years' experience in banquets, high end events and weddings, private events, wine dining and wine tastings.
Overview
2025
2025
years of professional experience
12
12
years of post-secondary education
4
4
Certifications
Work History
Assistant Manager, Server Shift Leader-Fine Dining
82 Degrees-Sip N Grip
07.2021 - Current
- Developed constructive and cooperative working relationships with teammates to accomplish tasks such as customer service, running food, working with back of house, and bartenders.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Coordinated events throughout banquet spaces, including weddings, reunions and corporate meetings.
- Utilized Toast and Opentable POS systems to analyze production data, guaranteeing efficient production of defect-free products.
- Improved productivity while reducing staffing and operational costs by 20% along with winning Best on Beach awards from local spectators awards.
Assistant Food and Beverage Manager-Seasonal
Parrot Key Hotel & Villas
1 2023 - 02.2024
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Server, Sommelier-Award Winning-Top 100 Restaurant
Château On The Lake -French Bistro-Seasonal
05.2022 - 10.2022
- Hospitably greet, prepare and serve drinks to guests according to service standards.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Follow all cash handling and bank operating procedures as outlined.
- Prepare station for readiness prior to opening and closing of each shift.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Increased sales from $900 to $2000 by up-selling food and beverages to customers.
- Provided friendly, courteous service to create memorable moments for guests.
Server, Shift Leader, Fine Dining
South Seas Resort-Harborside Bistro-Seasonal
02.2020 - 05.2021
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Managed scheduling for 15 servers, maintaining adequate staffing levels while accounting for personal employee needs
Server, Trainer
Landshark Resort INC.
05.2011 - 01.2019
- Greeted then welcomed guests by presenting menus, answering questions about menu items, and making recommendations upon request.
- Maintained cleaned environment by bussing and preparing tables for meals, including setting up items such as linens, silverware, and glassware efficiently.
- Developed constructive and cooperative working relationships with teammates to accomplish tasks such as customer service, running food, working with back of house, and bartenders.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Supported needs of 35- person wait staff who attended to specific needs of countless customers daily for high volume restaurant with social relevancy and intentionality
Education
Bachelor of Science - Nutrition
University of Northern Colorado Masters
Online 03.2016 - Current
B.S. - Exercise and Sport Science
Coastal Carolina University
Conway, SC 08.2013 - 12.2016
Skills
Cash handling
Customer service
Presenting
Restaurant operations
Safety
Supervision
Daily specials memorization
Dining area cleanliness
Food and beverage pairings
Guest relations management
Order accuracy
Banquet coordination
High-volume dining
Wine service
Menu presentation
Certification
[Food Handlers] License - [March 2023-March 2026]
Timeline
LEVEL 1 Sommelier
02-2023
Server, Sommelier-Award Winning-Top 100 Restaurant
Château On The Lake -French Bistro-Seasonal
05.2022 - 10.2022
Assistant Manager, Server Shift Leader-Fine Dining
82 Degrees-Sip N Grip
07.2021 - Current
[Food Handlers] License - [March 2023-March 2026]
03-2020
[Servsafe Certification], - [March 2023-March 2026]
03-2020
Server, Shift Leader, Fine Dining
South Seas Resort-Harborside Bistro-Seasonal
02.2020 - 05.2021
Bachelor of Science - Nutrition
University of Northern Colorado Masters
03.2016 - Current
B.S. - Exercise and Sport Science
Coastal Carolina University
08.2013 - 12.2016
Server, Trainer
Landshark Resort INC.
05.2011 - 01.2019
Micros, Micros 2.0, Aloha, Toast POS
Assistant Food and Beverage Manager-Seasonal
Parrot Key Hotel & Villas
1 2023 - 02.2024
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