Arthur Coston
Smyrna,TN
Summary
Skilled in managing multiple projects concurrently and meeting strict deadlines. Possess the ability to effectively analyze and interpret complex information with a background in data entry and proficiency in mathematical and analytical thinking. Have extensive knowledge of modern warehouse equipment and techniques. With exceptional multitasking and problem-solving abilities, as well as quick thinking and action, I excel at finding innovative solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Warehouse Picker
Aldi Distribution Center
03.2024 - Current
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Expedited loading and unloading processes by skillfully operating pallet jacks and other machinery.
Gear Advisor
Guitar Center
02.2023 - 03.2024
- Built and maintained relationships with clients to provide ongoing support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Manage over 80 outbound calls a day as well as inbound customer service calls
Data Entry Assistant
Cigna
10.2022 - 02.2023
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Organized, sorted, and checked input data against original documents.
- Updated and maintained customer information, documents and records.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Verified accuracy of data entered into system to produce error-free reports.
Practice Coordinator
TOA
09.2021 - 10.2022
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Developed and maintained filing systems to facilitate easy access to information.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Developed close working relationships with front office and back office staff.
Sales Representative
Verizon Wireless
08.2020 - 08.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Banquet Server
Stones River Country Club
06.2018 - 08.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Handled private events for over 30 people monthly.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Music Business
Middle Tennessee State University
Murfreesboro, TN05.2023
Skills
- Interpersonal Communication Skills
- Sales expertise
- Multitasking Abilities
- Order picking and processing
- File Organization
- Data accuracy
Timeline
Warehouse Picker
Aldi Distribution Center
03.2024 - Current
Gear Advisor
Guitar Center
02.2023 - 03.2024
Data Entry Assistant
Cigna
10.2022 - 02.2023
Practice Coordinator
TOA
09.2021 - 10.2022
Sales Representative
Verizon Wireless
08.2020 - 08.2021
Banquet Server
Stones River Country Club
06.2018 - 08.2020
Bachelor of Science - Music Business
Middle Tennessee State University