Arthur Dufloo
Henderson,Nevada
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
Mercato Della Pescheria
2016.10 - 2024.01
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Partage
2018.03 - 2020.02
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Miami Beach High School
Miami Beach, FL06.2012
Skills
- Order Management
- Food Inspection
- Table Setting
- Supply Restocking
- Guest Engagement
- Safe Food Handling
- Table Bussing
- Daily Specials Memorization
- Beverage Preparation
- Food Running
- Front-Of-House Display Creation
- Performance Improvement
- Wine Pairings
- Hospitality Service Expertise
- Point of Sale Operation
- Cash Handling
- Sales Expertise
- Item Promotion
- Sales Techniques
- Food and Beverage Pairings
- Wine Pairing Knowledge
- Food Safety Practices
- Suggestive Selling
- Allergy Awareness
- Food Safety Understanding
Languages
French
Native or Bilingual
Timeline
Server
Partage
2018.03 - 2020.02
Server
Mercato Della Pescheria
2016.10 - 2024.01
High School Diploma -
Miami Beach High School
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