Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Benavides

Beaumont,CA

Summary

Dynamic and dedicated professional with extensive experience at Plymouth Village, excelling in customer service and hospitality. Proven ability to enhance resident and guest satisfaction through attentive service and effective communication. Skilled in scheduling and data entry while maintaining confidentiality, managing phone systems, and office organization. Reliable, organized, and professional in day to day operations.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Plymouth Village
07.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations with residents and Sales guests.
  • Maintained a organized and clean front office area to create a welcoming environment.
  • Managed phone calls, directing each call to appropriate personnel.
  • Supported administrative tasks such as updating records, supply ordering, and mail organization.
  • Maintained confidentiality of sensitive data to protect residents.
  • Communicated through Microsoft Outlook with residents, family members of residents, and all staff.
  • Scheduled, coordinated and confirmed meetings, events, and daily activities through Microsoft Outlook.
  • Create and edit documents on Microsoft Word.
  • Utilized Canva to create flyers for the community,

Wait Staff Member

Plymouth Village
01.2019 - 07.2024
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with residents.
  • Enhanced resident satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Provided support during catering events by planning and coordinating with management.
  • Supervised staff on numerous occasions.

Education

Bachelor of Arts - Business Administration And Management

California State University of San Bernardino
San Bernardino, CA
12-2023

Skills

  • Customer service
  • Time management
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Team collaboration
  • Scheduling appointments
  • Office organization
  • Sensitive information handling

Timeline

Front Desk Receptionist

Plymouth Village
07.2024 - Current

Wait Staff Member

Plymouth Village
01.2019 - 07.2024

Bachelor of Arts - Business Administration And Management

California State University of San Bernardino

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