Arthur Harris
Columbus,OH
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Data Center Technician
Google
04.2023 - Current
- Test, validate, improve, and certify new processes and procedures for critical complex equipment
- Monitor datacenter systems operations
- Control site activities to minimize risk, and respond effectively to any excursions.
- Commissioned over 200 CDU's across 3 Sites (NBY, LCT,CLB)
- Conducted thorough testing on new equipment before integration into existing systems, upholding high standards of quality control.
- Developed comprehensive documentation for data center operations, promoting consistency in daily procedures and training new staff members effectively.
- Identified and reported problem devices and replaced defective parts.
Controls Engineer
Insight Global (Johnson Controls)
10.2022 - 04.2023
- Design Building Automation Systems
- Program and troubleshoot Building Automation Systems
- Integrate and install Building Automation Systems.
- Created and finalized designs to meet project requirements.
- Conducted regular audits of existing control systems infrastructure to ensure optimal performance levels were maintained over time.
- Managed multiple projects simultaneously while adhering to strict deadlines and budgets, ensuring timely completion of objectives without compromising quality standards.
- Evaluated system performance data to identify areas for improvement and implement necessary modifications.
- Established and maintained effective communication with clients and contractors.
- Completed 28 projects on schedule
- Trained personnel on new control system features, promoting smooth transition during upgrades or installations.
- Supervised deployment of 60 software upgrades at customer sites.
Service Team Leader
Siemens
02.2020 - 09.2022
- Perform Preventive Maintenance, repair, and installation of Building control systems
- Install, Configure, Migrate and Programmed 200 new Desigo Systems
- Maintain, Test and Certify Lab and Critical spaces.
- Managed deployment of 75 Desigo Servers for Ohio State Campus
- Trained and assisted up to 15 service members regularly.
Facilities Specialist
BryMak
02.2019 - 02.2020
- Perform preventative and emergency maintenance for Government Facilities.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Enhanced facility efficiency by conducting regular inspections and identifying areas for improvement.
- Performed Weekly(20) and monthly(12) Preventative Maintenance on 8 Building across 3 states.
Facilities Manager
Aramark
07.2017 - 02.2019
- Manage Aramark Trades for Building Maintenance (HVAC (4), Electrical (2), Millwrights (3) Plumbing (3))
- Created Cross Training Program for Trades to improve Maintenance efficiency.
Technician
Ino-Tek
05.2015 - 05.2017
- Install, Calibrate, and troubleshoot various Hazardous Gas detection and Refrigeration monitoring systems.
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
- Addressed routine equipment maintenance according to established schedule.
- Performed weekly and Monthly Preventive maintenance at 35 sites across 2 states.
Operation Manager
Cable Broadband & Telecommunications
02.2012 - 05.2015
- Achieves operational objectives by contributing information and recommendations to strategic plans and reviews, preparing, and completing action plans
- Implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Completed 85 building upgrade projects
- Deployed over 800 Cisco routers and 1200 Cisco switches for Local ISP's
- Managed and trained 25 technician regularly
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Facilities Manager
Pontiac Schools
12.2002 - 02.2012
- Manage District Maintenance Operations for HVAC (6), Electrical (2), Paint (3) Grounds (6), Building Engineers (8), Carpentry (2) and Custodians (50) in all ten buildings across district
- Streamlined processes and procedures which saved school district 200,000 dollars annually
- Train all Custodial Staff, Building Engineers
- Delegate building responsibilities as needed
- Manage Budget and Supply Inventory for District
- Negotiate contracts and benefit packages.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Controlled expenses to meet budget requirements.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired, and trained qualified maintenance employees.
- Evaluated facility operations and personnel for safety and health regulations compliance.
Maintenance Management Chief
United States Marine Corps
11.1988 - 04.2010
- Managed all vehicle, heavy equipment, generator and building maintenance for Battalion- 6 sites across six states
- Establishes and supervises production lines and inspection procedures.
- Developed and executed comprehensive maintenance plans for efficient facility operations.
- Managed budgets for maintenance projects, ensuring cost-effective allocation of resources.
- Oversaw contractor management, ensuring compliance with company policies and industry regulations.
- Promoted culture of preventative maintenance by instilling sense of responsibility among team members for care of machinery.
- Led continuous improvement initiatives focused on enhancing maintenance procedures and increasing equipment lifespan.
- Reduced machine downtime through meticulous planning of scheduled shutdowns and timely repairs.
- Optimized spare parts inventory levels, minimizing stock outs and reducing carrying costs.
- Enhanced team productivity by providing training on advanced maintenance techniques and best practices.
- Established safety protocols, leading to decrease in workplace accidents and improved overall safety performance.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Managed efficient teams of up to 100 employees.
Education
Network Engineering - Information Technology
OmniTech Institute
Atlanta, GA06.2015
HVAC Technician -
Laurus Institute
Decatur, GA06.2014
Certification - Information Tech
CED Solutions
Atlanta, GA07.2013
Bachelors - Business Management
Hartford University
Saint Paul, MN12.2004
Skills
- A
- Net
- HVAC Universal EPA License
- Fiber Optics
- Basic Electricity
- Mechanical and Electrical troubleshooting
- Computer hardware troubleshooting
- Network Troubleshooting
- Network support
- Hardware diagnostics
- Data Center Operations
- Hardware maintenance
- Maintenance and repairs
- Preventive maintenance planning
- Records maintenance
- Predictive maintenance techniques
- Computerized maintenance management system usage
- Building maintenance
Timeline
Data Center Technician
Google
04.2023 - Current
Controls Engineer
Insight Global (Johnson Controls)
10.2022 - 04.2023
Service Team Leader
Siemens
02.2020 - 09.2022
Facilities Specialist
BryMak
02.2019 - 02.2020
Facilities Manager
Aramark
07.2017 - 02.2019
Technician
Ino-Tek
05.2015 - 05.2017
Operation Manager
Cable Broadband & Telecommunications
02.2012 - 05.2015
Facilities Manager
Pontiac Schools
12.2002 - 02.2012
Maintenance Management Chief
United States Marine Corps
11.1988 - 04.2010
Network Engineering - Information Technology
OmniTech Institute
HVAC Technician -
Laurus Institute
Certification - Information Tech
CED Solutions
Bachelors - Business Management
Hartford University
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